Johntango Posted October 27, 2022 Share Posted October 27, 2022 I am new to Affinity Designer. For some reason I can't now view any of the tutorial videos. Just a dark grey rectangle! Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted October 27, 2022 Staff Share Posted October 27, 2022 Hi Johntango, Please could you tell me which browser you are trying to view the tutorials with and if you have tried viewing them via a different browser to see if this solves your issue? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
thomaso Posted October 27, 2022 Share Posted October 27, 2022 – Can you view ANY online video? – What platform did you try for the tutorials: youtube / vimeo / other websites? Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
Johntango Posted October 27, 2022 Author Share Posted October 27, 2022 Viewing on Firefox 106.0.2 on mac High Sierra 10.13.6. A link offered in an intro when launching Affinity Designer. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted October 27, 2022 Staff Share Posted October 27, 2022 6 minutes ago, Johntango said: Viewing on Firefox 106.0.2 on mac High Sierra 10.13.6. A link offered in an intro when launching Affinity Designer. Can you view the videos directly on our website found here? Please could you try using a different browser? https://affinity.serif.com/en-gb/tutorials/designer/desktop/ Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Johntango Posted October 27, 2022 Author Share Posted October 27, 2022 OK thank you Callum & Thomaso, I can view on safari but warning that this browser no longer supported. I am trying to avoid upgrading my OSx. Quote Link to comment Share on other sites More sharing options...
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