artnok Posted October 26, 2022 Share Posted October 26, 2022 This is happening for the third times in 10 days. I was working on a big file with multiple artboards. Designer crashed and when re-oppening the file, it has replaced every color with an automatic black and white. I mean that every object is filled with white color and with a black outline, even pictures... Files are not totally lost, but the saved version is a total mess with a lot of work to do to restore it to its normal aspect. Exploring the saved crashed file, it appears that original masks are converted into very big layers made of solid white. It's very annoying. Have some of you already experienced this type of bug? N. Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted October 26, 2022 Staff Share Posted October 26, 2022 Hi artnok, Could you please send us a copy of the document here: https://www.dropbox.com/request/zXVnmRsIvVyWk6HmOStH for us to take a look at? Lee Quote Link to comment Share on other sites More sharing options...
artnok Posted March 17, 2023 Author Share Posted March 17, 2023 Wow, sorry I did not keep the document that way... I had to rebuild the whole thing... If I can catch one those corrupted files, I'll send it to you. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.