Jump to content
THESE FORUMS ARE READ-ONLY: Please Read Me ×

Recommended Posts

Posted

Good morning,

Recently, Affinity Photo is crashing when I am trying to load the second set of photos to convert into JPEG format. The number of files I am trying to load at the same time does not matter (7, 6, 5, etc.). The software works as usually for the first set, then when I try to load a second set, it crashes. I also testing with different files, in vain.

Do you have any suggestions that might help me to resolve this annoying issue (especially when I am working and try to process over 400 photos)?

Thanks

  • Staff
Posted

Hi Pascal B,

Welcome to the forums :)

Are you importing the files from the a location locally on your computer or from a network drive etc? Which method are you using to import the files? If possible please could you provide a copy of your latest crash report found by using the below guide?

Thanks
C

Please tag me using @ in your reply so I can be sure to respond ASAP.

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.