BlueSailing Posted October 19, 2022 Share Posted October 19, 2022 I've been working with a book file with 100 pages and have had no problems with the file for several weeks. But today, when I delete any page, the program crashes. I created a file with only 20 pages and have the same problem. Also, sometimes when I try to duplicate a page, it crashes. The most recent update was installed. So I uninstalled the program, downloaded a new one, reinstalled. Same result. I've tried with 3 different files. Same result. The program seems to be ok with smaller documents but when they have ~20 or more pages the problem occurs. Please advise! test book.afpub Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted October 19, 2022 Staff Share Posted October 19, 2022 Hi Blue sailing, Are you using Windows and have you recently installed a new Windows update? If so then you may be being affected by the following known issue Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
BlueSailing Posted October 19, 2022 Author Share Posted October 19, 2022 Thanks Callum! That fixed the problem very easily. However, the instructions gave this link https://pureinfotech.com/show-hide-updates-windows-11/ to use, I assume, to block future updates of Windows 11. Those instructions were not clear, and also were for Win 11, not Win 10. Just wondering if I am ok without doing that last step! Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 19, 2022 Share Posted October 19, 2022 4 hours ago, BlueSailing said: Those instructions were not clear, and also were for Win 11, not Win 10. They work for Win 10, too BlueSailing 1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
carl123 Posted October 20, 2022 Share Posted October 20, 2022 21 hours ago, BlueSailing said: Just wondering if I am ok without doing that last step! Without doing that last step it's possible the KB number you removed will be reinstalled the next time your computer does any Microsoft updates But it's also possible that a later KB number can/will also be installed on your computer which causes the exact same problem. Unfortunately, you just have to keep an eye out for them and deal with them as you did with this one. Alternatively, you can pause all updates for one to a few weeks to see if Microsoft (or Serif) can come up with a fix/patch for this issue BlueSailing 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
BlueSailing Posted October 20, 2022 Author Share Posted October 20, 2022 I like your idea Carl. The fix was really easy so I'll just let that be all for now and hope for a Microsoft or Serif fix eventually! Quote Link to comment Share on other sites More sharing options...
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