Boneyard Posted October 16, 2022 Share Posted October 16, 2022 Just purchased this software after reading it can handle photoshop files (7) I guess not I want to move from photoshop to affinity but when I import a PSD file I receive a error bad text data , Not being able to edit my test is useless is there a fix for this? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 16, 2022 Share Posted October 16, 2022 Welcome to the Serif Affinity forums. In the application Preferences, General section: Note, however, that if you try to Save/Export a PSD file, any text will be rasterized. There is no choice about that; creation of PSD files with editable text is simply not supported. 39 minutes ago, Boneyard said: Just purchased this software after reading it can handle photoshop files (7) I guess not If you purchased directly from Serif, then you have a 14-day return period where you can get your money back. Just email affinityreturns@serif.com to initiate that process. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Boneyard Posted October 16, 2022 Author Share Posted October 16, 2022 Yes I have that set does not matter. I think they should be clear that this program is not totally compatible with Photoshop I just wasted 80 bucks I went back on there pang can not find that it will not bring in text from photoshop Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 16, 2022 Share Posted October 16, 2022 46 minutes ago, Boneyard said: I just wasted 80 bucks As I said, if you purchased from Serif you can get your money back. If you purchased elsewhere you'll need to deal with that Store for a refund. But with those options set, standard text should come in just fine. There may be something else going on. Can you share one of the PSD files you're having trouble with? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
emmrecs01 Posted October 17, 2022 Share Posted October 17, 2022 @Boneyard Quote I just wasted 80 bucks Assuming you purchased only Affinity Photo then I'm honestly not sure how/why you paid $80. Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Boneyard Posted October 17, 2022 Author Share Posted October 17, 2022 because that is the price on there website. oh Waite 74.99 Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted October 17, 2022 Share Posted October 17, 2022 @Boneyard From your screenshot I see you are in Canada, my apologies! I know the US$ price is lower. Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Boneyard Posted October 17, 2022 Author Share Posted October 17, 2022 No Problem emmrecs01 1 Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted October 17, 2022 Share Posted October 17, 2022 @Boneyard As @walt.farrellasked earlier, any chance you could attach one of the problem PSD files here for others to test whether they also see the problem and/or might have other ideas to offer? Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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