Off-topic but I am stuck as the power button on my computer has problems so I cannot use Affinity products at present

[William Overington]

I am using the BT webmail system as I am a BT broadband customer. BT is British Telecommunications.

William.

 

[walt.farrell]

What web browser are you using? Its settings will determine what happens when you click on a link. If it's choosing the wrong option, you might need to right-click on the link and choose Save Link As, or some-such option.

[William Overington]

Thank you for posting.

The choice of web browser could be an issue. I had not taken the choice of browser into consideration until you mentioned it.

I am using Microsoft Edge as I am running Windows 10S.

On the Lenovo machine I was habitually using Google Chrome.

As an update I have now got the .rtf file on my computer.

I have no idea how. The webmail and browser together just kept opening it as an image and if I tried to save then the system kept offering me a .html file.

But I found the .rtf filet in the downloads folder of the computer.

Google Chrome used to offer a named file as a save option.

So perhaps a bit wild. Though maybe not if by being asked for a download it had then just done it to the downloads folder using the file name of the attached file.

William