Text is corrupted when exporting from Publisher to a PDF.

[Mona B]

Hello! 

I'm currently working with a Publisher file that I am trying to export to Adobe Acrobat as a PDF. The particular font that I'm working with, however, becomes corrupted when this process is completed. I am working with Publisher version 1.10.5.1342, and the font that I'm working with is Arboria. 

This is how the text looks in Publisher:

 

and this is how it looks after being exported to a PDF:

It appears to be happening only with this font. When I use it in other programs (Word, PowerPoint) and save those as a PDF, it displays as it should. Perhaps there's something in the font settings in Publisher that I need to adjust, but I don't know where to begin to get this fixed. Any insight on this would be greatly appreciated, as this is a project for work. Thanks much!

[Old Bruce]

Most likely it is the font having its glyphs mapped to something odd. The other applications are most likely substituting a font for  it when exporting. Get rid of that font. Use a different font.

[kenmcd]

1 hour ago, Mona B said:

Hello! 

I'm currently working with a Publisher file that I am trying to export to Adobe Acrobat as a PDF. The particular font that I'm working with, however, becomes corrupted when this process is completed. I am working with Publisher version 1.10.5.1342, and the font that I'm working with is Arboria. 

This is how the text looks in Publisher:

 

and this is how it looks after being exported to a PDF:

It appears to be happening only with this font. When I use it in other programs (Word, PowerPoint) and save those as a PDF, it displays as it should. Perhaps there's something in the font settings in Publisher that I need to adjust, but I don't know where to begin to get this fixed. Any insight on this would be greatly appreciated, as this is a project for work. Thanks much!

Can you please provide a document which demonstrates this? And the PDF too?

It appears this partially an APub issue, and partially an issue with the fonts.

Is your sample text above the Bold font? That would possibly explain the issue (given how the fonts are constructed). Or is the sample the Medium?

On my phone at the moment and cannot test properly until tomorrow. Having your doc and PDF would help.

[Mona B]

15 hours ago, LibreTraining said:

Can you please provide a document which demonstrates this? And the PDF too?

It appears this partially an APub issue, and partially an issue with the fonts.

Is your sample text above the Bold font? That would possibly explain the issue (given how the fonts are constructed). Or is the sample the Medium?

On my phone at the moment and cannot test properly until tomorrow. Having your doc and PDF would help.

Hello!

I've attached a sample .afpub and a sample .pdf. 

The bold and book style of the font have the issue, but the light style exports fine. 

Worst case scenario, I'll use Montserrat as it's pretty comparable. I was using Arboria since that's the font used on our website and I was going for consistency. 

Thanks for looking into this!

TEXT SAMPLE - AFPUB.afpub TEXT SAMPLE - PDF.pdf

[kenmcd]

2 hours ago, Mona B said:

The bold and book style of the font have the issue, but the light style exports fine. 

I suspected those two, Book and Bold, would be the problem - they are not configured properly - and APub even has issues with correctly configured style-linking let alone badly configured fonts.

Still on my phone; be on computer in a couple hours. Takes about five minutes to fix this. So you can try to contact the source and try to get them to fix something that they have not fixed in five years (ridiculous) - or I can just PM you with the fixed versions, but we may incur the wrath of the font police.

There is no excuse for broken commercial fonts. These fonts came out in 2017 and they are still broken. Unacceptable. 

[kenmcd]

7 hours ago, Mona B said:

I've attached a sample .afpub and a sample .pdf. 

Interesting. The Export to PDF works fine for me - which is not what I expected.
100% do not expect these fonts to work properly in LibreOffice (LO).
This is exactly the kind of font errors I found to cause problems when testing 200+ font families in LO.
So I am also surprised they work in Word.
Regardless, they are not compliant with OpenType specs or "best practices."

Sometimes the order you install the fonts can affect the font cache look-ups.
Also make sure you do not have any duplicate font files in your user Fonts folder and the Windows Fonts folders (look for any fonts which have a number suffix such as Arboria-Book_1.ttf. If you find any duplicate font files, un-install the fonts, then delete any left over font files from that family, and then re-install the fonts.

I did fix the names and tested the fixed fonts - they work fine.
Will send you a PM with a link.