Veeloveelovee Posted September 25, 2022 Share Posted September 25, 2022 Hello, Your app that I see on the tutorials looks amazing and I look forward to getting to use it. I have never ever purchased an app before. I am not techy, my background is health. I do know where FILE appears on things I use - upper left side. Purchased Downloaded Installed on Desktop Registered Device Product Key Open APP. Nowhere can I find 'FILE", OPEN, OR START or something where I can begin. I HAVE SEEN VIDEOS OF THE SCREEN, BUT I CAN'T FIND IT. Please help get me to the right screen so I have an opportunity to click on 'FILE'. Please send me DUMMY instructions so I can begin. Thank you! Victoria Quote Link to comment Share on other sites More sharing options...
RichardMH Posted September 25, 2022 Share Posted September 25, 2022 can you post a screen shot of what you get? Quote Link to comment Share on other sites More sharing options...
thomaso Posted September 25, 2022 Share Posted September 25, 2022 Hi @Veeloveelovee, Welcome to the Affinity Forums! Which app? What operating system? 3 hours ago, Veeloveelovee said: Installed on Desktop How / why did you install the app on the Desktop ? If you still can see it there: What suffix (file type) does it have after its name, for instance .exe / .app / .dmg / .zip? If it shows an Affinity icon and a typical application file suffix: Try to move it to the Applications folder of your computer and start it from this location. 3 hours ago, Veeloveelovee said: Open APP. Nowhere can I find 'FILE", OPEN, What does the menu bar on top of your screen show? If the app is opened indeed (indicated by an Affinity icon in the dock): press the "tab" key to check if its interface got set to be hidden. If this doesn't help though the app is launched: Can you upload a screenshot of your entire screen, including the doc and its selected Affinity app icon. Quote macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1 Link to comment Share on other sites More sharing options...
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