Affinity user 54793 Posted September 24, 2022 Share Posted September 24, 2022 Hi, Publisher is crashing every time I click on a grouped resources in Resource Manager. I have tried it with different kinds of resource files, and I have tried changing the name of the linked folder and relinking. I have tried turning off Hardware Acceleration in Performance preferences. Any help would be appreciated. Many thanks. Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted September 26, 2022 Staff Share Posted September 26, 2022 Hi @Affinity user 54793 welcome to the forums, Could you provide me with the file and resources so I can investigate and attempt to replicate this? I've provided a private dropbox link below if you wish to upload them there. https://www.dropbox.com/request/vuKYQbOrFET0Jizk1qiE Many Thanks. Quote Link to comment Share on other sites More sharing options...
Affinity user 54793 Posted September 28, 2022 Author Share Posted September 28, 2022 Hi Nathan Many thanks for looking into this, I have uploaded the files. I tried a few things since the first post - - deleting and relinking all linked files - turning off hardware acceleration in preferences - uninstalling and reinstalling Publisher version (1.10.5) - uninstalling and reinstalling an earlier version (1.10.4) - uninstalling recently installed third party apps on my pc I still have the same issue with the app crashing, seems to only happen when using Resource Manager, mostly relinking files. My pc is Windows 10, 64gb ram, Intel i9, Intel UHD graphics 750. Best Will Quote Link to comment Share on other sites More sharing options...
Affinity user 54793 Posted September 28, 2022 Author Share Posted September 28, 2022 Hi Nathan I tried this morning rebuilding the file from scratch, from a blank template, but the same thing happens. The app crashes when I open resource manager and relink a file. It seems to happen with the pdf perspective files, for example 'SK030 Version 1 Perspective 1'. These are fairly line-heavy vector pdfs, although nothing I haven't worked with before. Many thanks Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted September 28, 2022 Staff Share Posted September 28, 2022 Hi Will, Thanks for coming back to me, I can confirm I've replicated your crashing issue when attempting to re-link any of the resources. I've been able to rectify this and successfully re-link the resources after uninstalling a Windows update which is also causing issues in other areas of the software (searching for fonts). I would advise following the FAQ guide below to uninstall this update and then seeing if this prevents crashing. Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted September 28, 2022 Staff Share Posted September 28, 2022 2 minutes ago, N.P.M. said: Will you be adding this to the faq too? The .net issue may also be present on other kind of crashing. If more reports come through on this same issue then i'll get it added to the FAQ, just want to confirm whether or not this also resolves it for the user first. Quote Link to comment Share on other sites More sharing options...
Affinity user 54793 Posted September 28, 2022 Author Share Posted September 28, 2022 Hi Nathan Thanks for this, this appears to have fixed the issue. I will let you know if I have any more trouble. Best Quote Link to comment Share on other sites More sharing options...
bob1313 Posted September 29, 2022 Share Posted September 29, 2022 Hello, My Publisher is crashing every time I try to add some new column for table and than copying some text into this column. Same reason? Anobody knows? Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted September 29, 2022 Staff Share Posted September 29, 2022 2 minutes ago, bob1313 said: Hello, My Publisher is crashing every time I try to add some new column for table and than copying some text into this column. Same reason? Anobody knows? Welcome to the forums, @bob1313you can try the fix mentioned in the previously linked FAQ however if this doesn't resolve it I would advise creating a new separate thread giving a bit more detail along with a crash report. Quote Link to comment Share on other sites More sharing options...
bob1313 Posted September 30, 2022 Share Posted September 30, 2022 OK, it works. Same reason. after I uninstalled KB5017262 everthing is ok. Question is what is the real reason. I think I should have last update for windows anyway. Is there any publisher update foreseen to solve this problem and compatible with the latest update? Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted September 30, 2022 Staff Share Posted September 30, 2022 12 minutes ago, bob1313 said: OK, it works. Same reason. after I uninstalled KB5017262 everthing is ok. Question is what is the real reason. I think I should have last update for windows anyway. Is there any publisher update foreseen to solve this problem and compatible with the latest update? Thanks for confirming, this issue has only been logged recently, the development team are aware and hopefully we will have some more concrete info as to when this will be resolved however I can't give an ETA. Quote Link to comment Share on other sites More sharing options...
GDCo Posted October 10, 2022 Share Posted October 10, 2022 Same problem with relinking images from resource manager. Wll try to remove the update. I am in windows 11. Quote Link to comment Share on other sites More sharing options...
LFGabel Posted October 18, 2022 Share Posted October 18, 2022 I have encountered this problem too. What's bizarre is the Windows update in question claims to fix the exact kind of problems the update causes in Publisher. Quote Link to comment Share on other sites More sharing options...
bob1313 Posted October 20, 2022 Share Posted October 20, 2022 Is there any other solution for this case. It's quite uncomfortable. Windows update installs automatically, crashing publisher again. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted October 20, 2022 Share Posted October 20, 2022 1 hour ago, bob1313 said: Windows update installs automatically The FAQ includes a link to instructions to Hide an update, so it won't install again. Alternatively, you can Pause updates for awhile. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.