Sally_Jane Posted August 28, 2022 Share Posted August 28, 2022 I saved an Affinity Photo file I was working on last night, and upon trying to open it today, I was told it was corrupted. The file is saved to a USB, and I don't have any backups. I saw it mentioned earlier that Affinity Designer files saved to external hard drives can corrupt. I generally save directly to a USB, however I've never had a file corrupt before. Is there anything I can do to recover the file? I've attached the file to this post. Thank you! Rieka and Mishka busts.afphoto Quote Link to comment Share on other sites More sharing options...
carl123 Posted August 28, 2022 Share Posted August 28, 2022 Recovered file is attached 1. Don't save to USB drives, use local (internal) drives only 2. Do backups 3. Most corrupt files are NOT recoverable, see 1 & 2 above Rieka and Mishka busts-recovered.afphoto EmT 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Sally_Jane Posted August 28, 2022 Author Share Posted August 28, 2022 Thank you very much! Quote Link to comment Share on other sites More sharing options...
JNC Posted September 6, 2022 Share Posted September 6, 2022 Hey, could someone check if something can be done with this two files please? It has a lot of working hours on it! I'm with fingers crossed and heart in he mouth over here. Thank you in advance! (2nd file in next entry) Beeldkwaliteit_v1.afphoto Quote Link to comment Share on other sites More sharing options...
JNC Posted September 6, 2022 Share Posted September 6, 2022 2nd file! Thanks Quote Link to comment Share on other sites More sharing options...
JNC Posted September 6, 2022 Share Posted September 6, 2022 2nd file!Thanks Quote Link to comment Share on other sites More sharing options...
carl123 Posted September 6, 2022 Share Posted September 6, 2022 @JNC Recovered file is attached I deleted this group, in the Layers panel Parking (Group) As it was corrupted It was hidden in the document and contained this file... 1_Bestaande parkeerplaatsen (Pixel) No idea if anything else is wrong with the document Note: The 2nd corrupt file you tried to upload has not uploaded Beeldkwaliteit_v1-recovered.afphoto Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
JNC Posted September 6, 2022 Share Posted September 6, 2022 Thanks @carl123 Unfortunately i still can't open the file (Check .png screenshot) 2nd file here too! Thanks once again! Beeldkwaliteit_v2.afphoto Quote Link to comment Share on other sites More sharing options...
carl123 Posted September 6, 2022 Share Posted September 6, 2022 3 minutes ago, JNC said: Unfortunately i still can't open the file (Check .png screenshot) Strange as I can download the file I uploaded to the forum and it opens OK I see you may be using networked/dropbox storage, try downloading again, from the forum, directly to your C drive and try opening it from there. Non-local drives are known to corrupt Affinity documents I'll take a look at the 2nd file shortly Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
carl123 Posted September 6, 2022 Share Posted September 6, 2022 4 minutes ago, carl123 said: I'll take a look at the 2nd file shortly The 2nd file opens fine for me and I can save it to a new filename What was wrong with this file? Try copying the file you have to your C drive and see if it opens there Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
JNC Posted September 6, 2022 Share Posted September 6, 2022 Can't open any of them in any of the computers here at the office. Would it be appropriate to ask you to export them to other extension (psd, for example) to see if i can at least export layer by layer to start a new aphoto file? Quote Link to comment Share on other sites More sharing options...
carl123 Posted September 6, 2022 Share Posted September 6, 2022 Did you try opening them from your C drive? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
JNC Posted September 6, 2022 Share Posted September 6, 2022 Yes i did! Quote Link to comment Share on other sites More sharing options...
carl123 Posted September 6, 2022 Share Posted September 6, 2022 File 1 converts OK and PSD is attached (It's a large document so takes a little while to open) File 2 will not convert (closes APhoto) someone from the support team will need to have a look at that for you Beeldkwaliteit_v1-recovered.psd Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
JNC Posted September 6, 2022 Share Posted September 6, 2022 Almost all layers lost in conversion or in corruption before! Quote Link to comment Share on other sites More sharing options...
carl123 Posted September 6, 2022 Share Posted September 6, 2022 Affinity support staff may be able to assist further. I'm running out of time today and tomorrow me and the Dog have a date with some fish Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
JNC Posted September 6, 2022 Share Posted September 6, 2022 Thanks, @carl123 ! Have a nice day tommorow! I'll wait for some rescue otherwise i'll better dedicate myself to catching some fishes! 🤧😉 Quote Link to comment Share on other sites More sharing options...
Sally_Jane Posted September 8, 2022 Author Share Posted September 8, 2022 Another file has corrupted, I made a mistake when saving it. I've attached it to this message. Is there any way to recover files by myself? Able ref.afphoto Quote Link to comment Share on other sites More sharing options...
David in Яuislip Posted September 8, 2022 Share Posted September 8, 2022 It opens ok here, I've saved it again and it's quite a bit smaller so maybe some junk has gone. Good luck Able ref-again.afphoto Quote Microsoft Windows 11 Home, Intel i7-1360P 2.20 GHz, 32 GB RAM, 1TB SSD, Intel Iris Xe Affinity Photo - 24/05/20, Affinity Publisher - 06/12/20, KTM Superduke - 27/09/10 Link to comment Share on other sites More sharing options...
Sally_Jane Posted September 8, 2022 Author Share Posted September 8, 2022 Thank you! that seems to have done the trick Quote Link to comment Share on other sites More sharing options...
R C-R Posted September 8, 2022 Share Posted September 8, 2022 6 hours ago, Sally_Jane said: Another file has corrupted, I made a mistake when saving it. Just curious, but was the mistake that you were saving it to an external USB drive or something else? Also, your uploaded file also opens fine for me, so maybe there is something else on your system erroneously causing it to say the file is corrupted, although I have no idea what that might be. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Raphie Posted April 29, 2023 Share Posted April 29, 2023 Hope this is recoverable amber-sky.afphoto Quote Link to comment Share on other sites More sharing options...
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