Laurentrentrentrent Posted August 27, 2022 Share Posted August 27, 2022 I have about 30 artboard in this focument, tons of images and after working on it all day Designer really struggles to react, things take 10x longer. It's fine after a relaunch. Quote Link to comment Share on other sites More sharing options...
Laurentrentrentrent Posted August 27, 2022 Author Share Posted August 27, 2022 it's the docu Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted August 27, 2022 Staff Share Posted August 27, 2022 Hi @Laurentrentrentrent Just a few questions: Is it only this document the issue occurs on? What is the size of the document and are the images linked or embedded? Could you also advise of your system specifications. Could you try unchecking OpenCL Compute Acceleration under Preferences > Performance and seeing if this helps. Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
Laurentrentrentrent Posted August 27, 2022 Author Share Posted August 27, 2022 It's the only time I've used it for an entire day and I never noticed mass slowdowns on other ones. The images are embedded and the document in 159MB. The system is an i5-8400 windows 10 with a 6GB vram 2060RTX and 32GB of ram, the SSD are 3GB/s speed RW Since I am done with the document and don't plan on working on it for a day to check if unchecking CL changes things I cannot help on that. I will PM you the document as I think you have more advanced profiling tools. Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted August 28, 2022 Staff Share Posted August 28, 2022 As it is a large document, one thing that can help is setting the images to be linked rather than embedded.https://affinity.help/designer/English.lproj/index.html?page=pages/Media/resourceManager.html?title=Resource Manager https://affinity.help/designer/English.lproj/index.html?page=pages/Media/embeddingVsLinking.html?title=Embedding vs linking If going forward, you could switch off Open CL, you can see if that makes any difference to new documents you work on. Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
Laurentrentrentrent Posted August 28, 2022 Author Share Posted August 28, 2022 31 minutes ago, EmT said: As it is a large document, one thing that can help is setting the images to be linked rather than embedded.https://affinity.help/designer/English.lproj/index.html?page=pages/Media/resourceManager.html?title=Resource Manager https://affinity.help/designer/English.lproj/index.html?page=pages/Media/embeddingVsLinking.html?title=Embedding vs linking If going forward, you could switch off Open CL, you can see if that makes any difference to new documents you work on. What's the shortcut modifier to turn a dragged and drop image into a link? Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted August 28, 2022 Staff Share Posted August 28, 2022 When you first set up the document, you can select 'Prefer Linked' you'll then be able to drag and drop as normal and all images will be linked. If you wish to amend this, you can change this in Resource Manager. The tutorial below should cover this. Laurentrentrentrent 1 Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
Laurentrentrentrent Posted August 28, 2022 Author Share Posted August 28, 2022 The resource manager is really good. How do I set prefer linked for a document already created? I tried editing after setting to linked and the lag is already back after a minute so might not be a memory leak issue. Here is what I think happens: When I select an image it focuses and expands the hierarchy in the layers panel and this operation, which should be instant since it's so simple computationally, somehow causes a delay on windows. It's very likely the case as I tested this theory by manually expanding a hierarchy: it takes a certain time. Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted August 30, 2022 Staff Share Posted August 30, 2022 If you go to File > Placement Policy, you can then change the setting. DId you do that test with OpenCL off, was there any change in performance? Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
Laurentrentrentrent Posted August 30, 2022 Author Share Posted August 30, 2022 10 hours ago, EmT said: DId you do that test with OpenCL off, was there any change in performance? I just did, it seems to be the same delay caused by layer foldout Quote Link to comment Share on other sites More sharing options...
Staff EmT Posted August 31, 2022 Staff Share Posted August 31, 2022 Could you check if your OS and Graphics driver are up to date. If they are then take a look at this forum post, do you have any of these other apps installed that we know can cause issues with Affinity. Have you tried doing a clean boot in Windows, again to check if any other windows processes are causing issues. If the lag continues after this then could you try going through the below steps to revert the application to its default settings which may resolve your issue: 1. Press Win + R and enter %APPDATA% and navigate to the 'Affinity' Folder. 2. Right click the Designer/Photo/Publisher folder and compress the folder to ZIP to create a backup. 3. On the application shortcut, click once onto the shortcut, hold down control and right click > open the application whilst still holding down control. 4. This will prompt a new menu 'Clear User Data' with three boxes ticked, press 'Select All' then 'Clear' at the bottom right hand corner. 5. Load the application back up to confirm if this has resolved the issue. The link below will advise you what is cleared and where assets are stored so they can be backed up. https://forum.affinity.serif.com/index.php?/topic/98906-what-exactly-do-the-clear-user-data-options-clear/&tab=comments#comment-529435 Laurentrentrentrent 1 Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
Laurentrentrentrent Posted September 1, 2022 Author Share Posted September 1, 2022 It seems to have solved this. Thank you. EmT 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.