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Color dialog won't popup when doubleclicking the color. Anybody ever had the same?


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Using all three Affinity products for years now I've never encountered this before;

When double clicking on the color rings to make the color edit dialog appear in a modal dialog it won't show up. It's definitely not on another monitor either as I have every monitor turned on and it's on none of them. Not even hidden.
image.png.f5f60faf16c2132b28766c415b3e605a.png

It is NOT working in Designer, but it IS working in Photo still, so perhaps this is something Designer specific or perhaps some remembered setting making it different in Designer.

I don't like re-installing this software or resetting all settings or similar without even knowing what caused this.

So I wonder if anybody here on the forum ever seen this happening and what solved it?

 

BTW of course I tried restarting Designer. It didn't help

 

 

 

 

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On Windows the windows positions are stored in Window.xml which is here for Photo
%Appdata%\Affinity\Photo\1.0\Settings

My settings show
<ColourChooser>
<X>914</X>
<Y>439</Y>
<Width>586</Width>
<Height>447</Height>
<Display>0</Display>
</ColourChooser>

you could check that the X Y positions haven't gone daft, if so reset to say
<X>200</X>
<Y>200</Y>

Microsoft Windows 11 Home, Intel i7-1360P 2.20 GHz, 32 GB RAM, 1TB SSD, Intel Iris Xe
Affinity Photo - 24/05/20, Affinity Publisher - 06/12/20, KTM Superduke - 27/09/10

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@David in Яuislip Thanks. Great tip! 

However, it doesn't seem to be the issue that position is wrong. This is the ColourChooser location in Designer here according to that Window.xml:

Even the Display is set to 0, which, I assume is just the main monitor

<ColourChooser>
            <X>1671</X>
            <Y>1033</Y>
            <Width>586</Width>
            <Height>447</Height>
            <Display>0</Display>
</ColourChooser>

 

 

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11 minutes ago, David in Яuislip said:

you could check that the X Y positions haven't gone daft, if so reset to say
<X>200</X>
<Y>200</Y>

@David in Яuislip
When doing this it indeed helps! The color dialog is back when changing to 200, 200 and restarting Designer.

Something was off tho, as the previous location should also've worked fine as I'm on a HD monitor (1920x1080) and it should fit perfectly within (somewhere in the bottom right). And even if it wouldn't it would've moved to the second monitor, which it didn't. So it was some weird glitch I've never seen before in all these years.

But it's working now again. And great to know these setting files now (never looked for them). And if it happens again I just reset these values again.

Thanks for your helpful response!

 

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