Crash after new entries in the index

[blackstone]

Hello.

The publisher crashes if you want to make entries in an index later.

[Dan C]

Hi @blackstone,

Thanks for your report!

I've tried replicating this crash in a test document and I can verify this is working as expected for me, where Publisher does not crash and the Index entry is added.

Can you please confirm for me, is this happening within one specific document, or any file within Publisher for you?

Are you able to provide a copy of the .afpub file, if this only occurring in one? (If you'd like a private upload link for this file, please let me know)

Many thanks in advance

[MikeTO]

FWIW, I have also experienced crashes when inserting an index mark. For me it has been very rare and I've never been able to reproduce it after restarting so I haven't previously reported it since I wasn't sure that it was specifically related to the index mark insertion or to something I had done just prior to inserting the mark. I've experienced it about half a dozen times out of the several hundred index marks I've inserted over the past year but it's frequent enough that I pause to consider whether I've saved recently enough before inserting a mark.

I've also never been able to figure out why the insert Index Marker dialog sometimes sets focus to the Topic field upon opening and other times to the Parent Topic field. I've tried duplicating this, quitting Publisher between attempts and repeating the steps as identically as I can, and almost always focus is given to Topic but occasionally focus will be given to Parent Topic. There's something wrong with the initialization of this dialog and I haven't seen an issue like this in any other Affinity dialog. I doubt fixing this will fix the crash but who knows and it should be fixed anyway.

[Dan C]

Thanks for letting me know @MikeTO & my apologies for the delayed response here!

Do you happen to have multiple monitors connected to your Mac, using different 'scaling' options in your macOS display settings? I've checked our internal bug report log regarding Index Markers and the only crash I'm seeing is related to this studio and multiple monitors using different DPI scaling options.

The next time this issue occurs, it would be very helpful to see a crash report so I can better understand the cause of this, if possible!

22 hours ago, MikeTO said:

I've also never been able to figure out why the insert Index Marker dialog sometimes sets focus to the Topic field upon opening and other times to the Parent Topic field. I've tried duplicating this, quitting Publisher between attempts and repeating the steps as identically as I can, and almost always focus is given to Topic but occasionally focus will be given to Parent Topic. There's something wrong with the initialization of this dialog and I haven't seen an issue like this in any other Affinity dialog. I doubt fixing this will fix the crash but who knows and it should be fixed anyway.

Thanks for your report! I can confirm the above is already logged with our developers and we're investigating further to try and find the cause of this, as in our testing we also find this occurs inconsistently.

I'll be sure to 'bump' the above report for you now

[MikeTO]

2 minutes ago, Dan C said:

Thanks for letting me know @MikeTO & my apologies for the delayed response here!

Do you happen to have multiple monitors connected to your Mac, using different 'scaling' options in your macOS display settings? I've checked our internal bug report log regarding Index Markers and the only crash I'm seeing is related to this studio and multiple monitors using different DPI scaling options.

The next time this issue occurs, it would be very helpful to see a crash report so I can better understand the cause of this, if possible!

No, I'm using just my MacBook Pro's built-in screen. I'll be sure to give you a crash report next time.

After the first few crashes I did do a lot of testing trying to replicate it. Even though I inserted the same index mark in the same way I was unable to replicate it so I wondered if the crash was related to something I had done prior to inserting the index mark and that the insertion of it was just the final trigger. The crashes were with the simplest form of index marker - just indexing something like Smith without a parent topic or style override. The only additional piece of data I can provide is that I keep Show Index Marks on so the app does have to draw the marker icon.