titaniathorne Posted August 21, 2022 Share Posted August 21, 2022 When I use the Smart Selection tool with or without refining the selection, if I try to duplicate the selection, the app crashes. Selection also will not allow to cut image away from background. App was working perfectly with initial install but now it is not wanting to cooperate for the selection which was one of the main selling points for me to purchase the app Quote Link to comment Share on other sites More sharing options...
Paul Mudditt Posted August 21, 2022 Share Posted August 21, 2022 You did remember to rasterise any image layer before trying to do a pixel selection? The assistant is normally set up to do this for you but perhaps it was disabled. Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
AiDon Posted August 21, 2022 Share Posted August 21, 2022 Still, it shouldn’t crash but give an error message Quote Both PC’s Win 11 x64 System with Intuos Pen & Touch PC1 ASUS ROG Strix - AMD Ryzen 9 6900X CPU @ 3.3GHz. 32GB RAM- GPU 1: AMD Radeon integrated. GPU 2: NVIDIA RTX 3060, 6GB PC2 HP Pavilion - Intel® Core™ i7-7700HQ CPU @ 2.80GHz (8 CPUs), 16GB RAM - GPU 1: Intel HD Graphics 630, GPU 2: NVIDIA GTX1050, 4GBiPad (8th Gen) 2020 Link to comment Share on other sites More sharing options...
Staff EmT Posted August 22, 2022 Staff Share Posted August 22, 2022 Hi @titaniathorne Welcome to the forum. I've not been able to replicate this behaviour, could you first try to force restart your ipad. https://support.apple.com/en-gb/guide/ipad/ipad9955c007/ipados If the issue persists then please could you advise of your system specifications and attach a screen recording of this issue in action. Could you also attach your crash report if present.https://forum.affinity.serif.com/index.php?/topic/98904-where-to-find-crash-reports/&tab=comments#comment-529428 Quote How to format a bug report | List of V2 FAQ's | Affinity Photo (V2) Tutorials | Affinity Designer (V2) Tutorials | Affinity Publisher (V2) Tutorials Link to comment Share on other sites More sharing options...
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