Hamza5645 Posted August 18, 2022 Share Posted August 18, 2022 I just installed affinity photo and used it for an entire day and it was so good then the next day when I try to use it it keeps not responding when trying to close or open a document (I tried turning off hardware acceleration and it did nothing ) Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted August 18, 2022 Staff Share Posted August 18, 2022 Hi @Hamza5645and Welcome to the Forums, Where are the file store that you are opening? Are they stored on a local drive, Cloud service like iCloud, network drive or a USB/External drive? Also which version of MacOS are you running? Quote Link to comment Share on other sites More sharing options...
Hamza5645 Posted August 18, 2022 Author Share Posted August 18, 2022 @stokerg hello the files are stored in iCloud Drive but they are downloaded and I am running the latest macOS Monterey tried opening the same file from my Mac store instead and it still have the same problem Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted August 18, 2022 Staff Share Posted August 18, 2022 3 minutes ago, Hamza5645 said: the files are stored in iCloud Drive but they are downloaded and I am running the latest macOS Monterey tried opening the same file from my Mac store instead and it still have the same problem It's odd as when i try the same workflow on my MacBook, with the same OS and i've no issues. Could you attach a screen recording of the issue? To record your screen, see this link, i might be able to spot something from it. But if you could show your whole workflow, from opening and closing, that will be a big help Quote Link to comment Share on other sites More sharing options...
Hamza5645 Posted August 18, 2022 Author Share Posted August 18, 2022 Screen Recording 2022-08-18 at 4.23.18 PM.mov Quote Link to comment Share on other sites More sharing options...
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