Trial period expired after 3 days

[gpaolini]

I have installed the software the 14th of august, in the afternoon. Yesterday, I still had "7 days remaining" displayed in the welcome window. Today, 18th,  it's telling me that the trial period is ended and I have to purchase the software. Is it normal?

[Alfred]

Welcome to the Serif Affinity Forums, @gpaolini.

What you’ve described is not normal. The trial shouldn’t end prematurely unless you reset your computer’s system clock.

[gpaolini]

Thank you, and hi all! The system clock is managed by windows, as usual, it checks the ntp server twice a day.

I'll try to reinstall, otherwise I've no clue about what to do.

Edit, I've reinstalled from a freshly downloaded file, and now it works again, it displays "6 remaining days" as it should have be 👍

Edited August 18, 2022 by gpaolini