KEVITAL Posted August 17, 2022 Share Posted August 17, 2022 HI There, my Affinity publisher file has become corrupted, huge headache.. it an important file.. here is the context: MacOS Monterey 12.0.1 Macbook pro 2021 M1 Affinity Publisher 1.10.5 I was saving the file and save failed then the upon re opening, the dreaded window appeared with: Failed to load document: AAS_MERCH DESIGN PLAN AW23 The document appears to be corrupted. The document must now be closed. Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted August 17, 2022 Staff Share Posted August 17, 2022 Hi Kevital, welcome to the forums. I'm sorry to hear you've had a problem with this document. If you send us the file here: https://www.dropbox.com/request/BV7fPLalmNBFdE0zJeN0 we can take a look and see if it is recoverable, though we cannot guarantee any timescale or success. Just as a reminder that if you are working on important documents in any software, you should always regularly back up the document/machine. For my own creative work I personally use a service called backblaze alongside iCloud to back up as I like to keep them regular, versioned and off site, alongside a local HDD backup of mission critical documents that I rotate out. Lee Quote Link to comment Share on other sites More sharing options...
KEVITAL Posted August 19, 2022 Author Share Posted August 19, 2022 HI LEE, THANKS FOR THIS I'LL UPLOAD THE FILE.. Quote Link to comment Share on other sites More sharing options...
KEVITAL Posted August 19, 2022 Author Share Posted August 19, 2022 FILE UPLOADED! PS I DID DO A BACK UP BUT STILL MISSING 2 DAY WORTH OF WORK... Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted August 19, 2022 Staff Share Posted August 19, 2022 I could send it to you but it's thankfully an easy fix to do yourself. create a new document of the same page layout, go to Document > Add pages from file add the pages and save the document then you just need to resolve any missing files. Lee Quote Link to comment Share on other sites More sharing options...
KEVITAL Posted August 19, 2022 Author Share Posted August 19, 2022 OK GREAT !!! Quote Link to comment Share on other sites More sharing options...
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