Inga_ Posted August 16, 2022 Share Posted August 16, 2022 I have all the three Programms but i had to reinstale them on my PC. now after the reainstalment the programms seams to think i have only the one I am useing right now and I can´t switch between the Personas. Everythink else works just fine. Ich hope you can help me, thanks a lot. (I´m sorry for my grammer mistakes, this is not my first language). Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 16, 2022 Share Posted August 16, 2022 Welcome to the Serif Affinity forums, @Inga_. What OS are you using? Where did you purchase the programs? Have you run each of the programs at least once after reinstalling them? Can you provide a screenshot showing the problem you have? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Staff NathanC Posted August 16, 2022 Staff Share Posted August 16, 2022 Hi @Inga_ welcome to the forums, In addition to what @walt.farrell has mentioned, feel free to write in your native language if that's easier and we can use an online translator. Quote Link to comment Share on other sites More sharing options...
Inga_ Posted August 16, 2022 Author Share Posted August 16, 2022 16 minutes ago, walt.farrell said: Welcome to the Serif Affinity forums, @Inga_. What OS are you using? Where did you purchase the programs? Have you run each of the programs at least once after reinstalling them? Can you provide a screenshot showing the problem you have? thanks for Welcoming me I am using windows 11. I got the programs on the affinity webside. Yes i used all programs even at the same time. Here is a screenshot. It is in german and the box says i chould by the oher progamms (again). Quote Link to comment Share on other sites More sharing options...
joe_l Posted August 16, 2022 Share Posted August 16, 2022 10 minutes ago, Inga_ said: Here is a screenshot. It is in german and the box says i chould by the oher progamms (again). Have all programs started and then try again in Publisher to switch the Persona. If I recall it correctly, then this could fix your problem ... perhaps. Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
Inga_ Posted August 16, 2022 Author Share Posted August 16, 2022 11 minutes ago, joe_l said: Have all programs started and then try again in Publisher to switch the Persona. If I recall it correctly, then this could fix your problem ... perhaps. I tried but it didn´t change a thing. joe_l 1 Quote Link to comment Share on other sites More sharing options...
Staff NathanC Posted August 16, 2022 Staff Share Posted August 16, 2022 Publisher does require Designer/Photo to be run once after installing for it to be recognised for StudioLink, If it's still not working I would suggest going through a re-install of both Photo and Designer, running them once and then opening Publisher to check if it's now active. Though it shouldn't matter, are all three apps installed in the same location (E.G the C drive)? Quote Link to comment Share on other sites More sharing options...
Inga_ Posted August 16, 2022 Author Share Posted August 16, 2022 @NathanC Yes all Programs are in the same location. I thing reinstalling is a good idear i will try it as soon an possible. I will be back i know If it worked. Thanks a lot to all of you for helping me. Quote Link to comment Share on other sites More sharing options...
Jack Stroud Posted February 29 Share Posted February 29 I'm having this same problem and have deleted and reinstalled all of the affinity apps and am still having this problem. Any advice? Thank you. Quote Link to comment Share on other sites More sharing options...
R C-R Posted February 29 Share Posted February 29 2 hours ago, Jack Stroud said: Any advice? Have you run both of the other two apps at least once while APub is not running? Also, are you sure each of the three has the same version number, like 2.4.0 if you have applied the latest update to each of them? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
walt.farrell Posted February 29 Share Posted February 29 Also, have you restarted macOS? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Jack Stroud Posted March 1 Share Posted March 1 ahhh, that solved it thank you. For some reason publisher wasn't updated yet designer and photo were. kudos and thank you Quote Link to comment Share on other sites More sharing options...
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