Jump to content
Our response time is longer than usual currently. We're working to answer users as quickly as possible and thank you for your continued patience.

Recommended Posts

Unfortunately, with only the error message to go from all we can do is guess, unless someone has seen the same (or similar) issue before and knows the answer.

Does the Preflight Panel show any warnings/errors?
If so then fixing them might help.

If not, have you tried exporting the document to your desktop?
If that works then the problem could be down to permissions on your D drive and/or the folders on it.

If that doesn’t work, would it be possible for you to share the AFPUB document in the forums?
If you cannot share the document in public, for any reason, then a member of staff can give you a dropbox folder you can save it to but you might have to wait until Monday morning (UK time) for them to do so (unless someone is working weekends).

Link to comment
Share on other sites

I would start by seeing if you can export it when you use a much simpler directory path and a much simpler file name that doesn't contain accented characters.

 

-- Walt

Desktop:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 
Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
        Affinity Photo 1.10.6 (.1665) and 2.0..3  and 2.0.3.1670 beta/ Affinity Designer 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta / Affinity Publisher 1.10.6 (.1665)  and 2.0.3 and 2.0.3.1670 beta
iPad Pro M1, 12.9", iPadOS 16.3, Apple Pencil 2, Magic Keyboard

      Affinity Photo 1.10.6 and 2.0.3 / Affinity Designer 1.10.6 and 2.0.3 / Affinity Publisher 2.0.3

Link to comment
Share on other sites

32 minutes ago, NathanC said:

Hi @Priyantha,

Feel free to upload a copy of your file to the private dropbox link below and we'll investigate further.

https://www.dropbox.com/request/DaC7YhqJQMqjPGQhdSiu

Many Thanks

Hello NathanC, Thank you for the follow up. I have sent you a message for this 

Thank you so much.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.