Alexx2004 Posted August 13, 2022 Share Posted August 13, 2022 Hello I will receive my new IMac next week, and I purchased the Affinity in the Apple store. Do I need to something beyond downloading from the Affinity that I purchased from the Apple Store to have the Affinity installed in my new IMac? Quote Link to comment Share on other sites More sharing options...
Staff SFurniss Posted August 13, 2022 Staff Share Posted August 13, 2022 @Alexx2004 That's fine. You can install on as many Macs as you control and you can download whenever you need to from your Apple Store account. Quote Link to comment Share on other sites More sharing options...
PaulaABQ Posted August 17, 2022 Share Posted August 17, 2022 Hi. I'm doing the same thing... retiring my old MacBook Pro and trying to migrate everything over to my NEW MacBook Pro. But Affinity Photo (in the Apple App Store) is not letting me download to the new MacBook. It's all acting like I'd need to purchase a new copy. But I know as long as I'm the only one accessing either of these MacBooks, I should be able (license-wise) to move the app over--or re-download it. When I try to download it from my Affinity account (logged-in), the files are not recognised by the Mac, so it cannot open or install. I'm stuck. Help? Please? Thanks, in advance, ~Paula Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted August 19, 2022 Share Posted August 19, 2022 @PaulaABQ Welcome to the Affinity forums. You need to download the installer to your new MAC from whichever store you originally purchased it, presumably, from what you write, the MAC AppStore. You need to ensure you are logging into the store with the same credentials as you used when you made the original purchase. If you are sure you are logging in with the same details but the app shows as you need to buy it, you will need to follow this up with the AppStore support team. Because Apple and Serif share no data on customers Serif has no record of your purchase and so cannot offer any help to you. Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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