st.guadagno Posted August 8, 2022 Share Posted August 8, 2022 Hi, I am fairly new to the Affinity suite. I am trying to open some tiff images in Photo, produced years ago in Photoshop and they all have closed layers. Some of them open without a problem, but two images are completely blank when opened or placed inside a new file. They are not really blank, in fact the Windows Photos application can open them without any problems. I then asked a friend and he was able to open them in Photoshop without any problem. Why? Here is a screenshot. Thank you. Quote Link to comment Share on other sites More sharing options...
joe_l Posted August 9, 2022 Share Posted August 9, 2022 9 hours ago, st.guadagno said: Why? Here is a screenshot. Could you upload one of the blank TIF files for further inspection? Callum 1 Quote ---------- Windows 10 / 11, Complete Suite Retail and Beta Link to comment Share on other sites More sharing options...
Staff Callum Posted August 9, 2022 Staff Share Posted August 9, 2022 Hi st.guadagno, Welcome to the forums We will likely need the file as Joe has mentioned above, If you would rather not post it publicly please upload it to the following DropBox link.https://www.dropbox.com/request/uW0SZoYTkWrFm87Nh0AI Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
st.guadagno Posted August 19, 2022 Author Share Posted August 19, 2022 On 8/9/2022 at 4:15 PM, Callum said: Hi st.guadagno, Welcome to the forums We will likely need the file as Joe has mentioned above, If you would rather not post it publicly please upload it to the following DropBox link.https://www.dropbox.com/request/uW0SZoYTkWrFm87Nh0AI Thanks C Hi, I'm sorry for the late answer, I was not at home in these days. Thank you very much, I've just uploaded that file using the DropBox link. Quote Link to comment Share on other sites More sharing options...
NotMyFault Posted August 25, 2022 Share Posted August 25, 2022 Was this issue solved? Quote Mac mini M1 A2348 | Windows 10 - AMD Ryzen 9 5900x - 32 GB RAM - Nvidia GTX 1080 LG34WK950U-W, calibrated to DCI-P3 with LG Calibration Studio / Spider 5 iPad Air Gen 5 (2022) A2589 Special interest into procedural texture filter, edit alpha channel, RGB/16 and RGB/32 color formats, stacking, finding root causes for misbehaving files, finding creative solutions for unsolvable tasks, finding bugs in Apps. Link to comment Share on other sites More sharing options...
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