AGD Posted August 4, 2022 Share Posted August 4, 2022 I had purchased Affinity Designer couple of years ago. I haven’t used it for a while. Now, it doesn’t recognize me as a user. What do I need to do? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted August 4, 2022 Share Posted August 4, 2022 9 minutes ago, AGD said: Now, it doesn’t recognize me as a user. Welcome to the Serif Affinity forums. I'm not sure what you mean. Do you have the app installed on your iPad? What exactly happens when you try to run it? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Bri-Toon Posted August 9, 2022 Share Posted August 9, 2022 Hi AGD, Just to be sure of the possibility, might you have purchased the program for desktop years back, and then hope to open the program on iPad? I ask only because there are different licenses for the different devices. Or, did you purchase the program for iPad originally? Quote The website is still a work in progress. The "Comics" and "Shop" sections are not yet ready. Feel free to connect with me and let me know what you like or what can be improved. You can contact me here, on my contact page, YouTube channel, or Twitter account. Thanks and have a great day! Link to comment Share on other sites More sharing options...
DM1 Posted August 12, 2022 Share Posted August 12, 2022 On 8/5/2022 at 12:28 AM, AGD said: I had purchased Affinity Designer couple of years ago. I haven’t used it for a while. Now, it doesn’t recognize me as a user. What do I need to do? If you purchased from the Apple store make sure you are logged in with the correct Apple ID (the one used to make the original purchase). Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
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