Jump to content
You must now use your email address to sign in [click for more info] ×

Customer Survey Discussion (split)


Recommended Posts

3 hours ago, jibbitt said:

there was no confirmation email either

Check your spam folder.

Mac Pro (Late 2013) Mac OS 12.7.4 
Affinity Designer 2.4.1 | Affinity Photo 2.4.1 | Affinity Publisher 2.4.1 | Beta versions as they appear.

I have never mastered color management, period, so I cannot help with that.

Link to comment
Share on other sites

7 hours ago, Patrick Connor said:

It should be immediate, if you mistyped the email address you could fill it in again. Perhaps the place to start is an email to affinity@serif.com

Just a heads up - I heard back from the email and was informed that it isn't actually immediate, rather that they are completing them in batches, usually within 7 days of filling it out.

Hopefully that's also helpful to someone else. Thanks for taking the time to respond to me earlier!

Link to comment
Share on other sites

For me it took 48 hours for the discount code to come through (I also had to fill the form twice because something went wrong on page 2).

Different question though @Patrick Connor: Would you recommend to keep the disount code until late August just in case ... y'now ... something new pops up in the store, or would you say it won't make a difference?

Link to comment
Share on other sites

On 7/26/2022 at 9:12 PM, Patrick Connor said:

See if yours is in your spam folder. Subject is "Have any feedback for us? Take our new customer survey to share your thoughts."

 

I see I'm too late for the survey, but I just wanted to add that I never got an email with the survey and I have all communication, marketing and such enabled from you to my email. Nothing in the spam folder either, I check it every day.

Link to comment
Share on other sites

  • Staff
25 minutes ago, ATP said:

I never got an email

We did not survey all our customers, sorry

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.