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incorrect display of the preview


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  • Staff

Hi @piteke,

Sorry to see you're having trouble!

Can you please confirm for me:

  • What font is in use currently?
  • If you zoom-in or zoom-out from the canvas, does this refresh the text to be drawn correctly?
  • Does this happen in multiple documents, or only the one shown in your screenshot? If multiple documents, are they all using the same font shown above?
  • Have you recently used any of the 'Alignment' options on this text layer to position the object on the canvas?

Many thanks in advance :)

Please Note: I am now out of the office until Tuesday 2nd April on annual leave.

If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap.

Many thanks :)

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  • Staff

Thanks for confirming that for me! I can verify this is a known bug, logged with our developers so I'll be sure to 'bump' this with the team now - as you've found by zooming and refreshing the canvas, this should be redrawn correctly.

I hope this clears things up :)

Please Note: I am now out of the office until Tuesday 2nd April on annual leave.

If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap.

Many thanks :)

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