Pikzels Posted July 20, 2022 Share Posted July 20, 2022 Dear Affinity forum members, I have been working with Affinity Photo & Designer for years and have always been more than happy with your systems but since a few days I have had an extremely disturbing problem with Affinity Photo. I'm using the program as usual but every 15-30 seconds my mouse transforms to the loading circle for 5-10 seconds as if my computer was needing to think about it but it does it for literally anything. From selecting a layer to minimizing a window, to change a color, etc. It's clear my computer can handle it as I'm not doing anything abnormally heavy and am running on a MacBook Pro 14" 2021 with the Apple M1 Pro chip. Another point that proves this is a bug is that sometimes it suddenly goes away and works fine for 30 minutes to an hour and then suddenly comes back. Yesterday I figured out that Affinity Designer does not have this issue so I'm just using that to edit all my files and just switch when I need to use one of the features unique to Affinity Photo to do it in a painfully slow manner. Attached you'll find a quick example of what I mean. Please tell me there is a solution to this issue as I'm very close to becoming insane... PS: I've already checked for updates & have even deleted & reinstalled Affinity Photo on my computer. I've also checked for updates on my computer, that is also running the latest version of MacOS Monterey (12.4) Best regards, DVB Screen Recording 2022-07-20 at 18.57.05.mov Quote Link to comment Share on other sites More sharing options...
Pšenda Posted July 20, 2022 Share Posted July 20, 2022 HW Acceleration is off? In both application? Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
Staff James Ritson Posted July 20, 2022 Staff Share Posted July 20, 2022 Hi @Pikzels, this is the automatic brightness adjustment issue—please see https://forum.affinity.serif.com/index.php?/topic/152108-m1-mac-monterey-affinity-photo-etc-now-has-the-wheel-of-death-quite-a-lot/page/2/#comments and I also did a video demonstrating how to fix it here: Affinity Designer is exempt from the issue because by default it still uses an OpenGL view. The issue is with the Metal view used in Affinity Photo (querying the maximum EDR/HDR brightness for the 32-bit preview panel). Disabling "Automatically adjust brightness" in the macOS system preferences will fix the issue. Hope that helps! Tom Lachecki, Patrick Connor and WN1X 2 1 Quote Product Expert (Affinity Photo) & Product Expert Team Leader @JamesR_Affinity for tutorial sneak peeks and more Official Affinity Photo tutorials Link to comment Share on other sites More sharing options...
Pikzels Posted July 21, 2022 Author Share Posted July 21, 2022 Thank you so much for the quick reply? Can't believe it was such an easy fix hahaha Quote Link to comment Share on other sites More sharing options...
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