Affinity Freezes

[Colin Bailey]

I recently began using Affinity Photo on a new iMac using OS Monterey. Every time I complete a project the program freezes and I have to use Force Quit to get out as it will not save,and when I go back to use the app it prompts me to select Open Recovery File. Anyone know why this is happening ?

Many thanks

[Callum]

Hi Colin

Welcome to the forums

when does the app typically freeze is it during saving etc? Please could you see if any crash reports are being generated by following the below guide?

Thanks
C

[Colin Bailey]

Hi Callum and sorry for late response. The app freezes only when I try to come out of the program. There is no problem exporting and saving my work as a file. I have never been asked for crash report and your guidance is far too complex for a journeyman such as myself. I guess I can live with it so long as I don't ultimately lose my work.

ATB and many thanks