Michael LaBash Posted July 16, 2022 Share Posted July 16, 2022 I am been working on a very large document( a book) which is now over 500 pages. I had to take a long break (6 months or so). Now that I am starting to work on the file again, after I have been working (and saving the file as I go) for an hour or so I get an error when I try to save the file that the file cannot be written to. And I lose whatever work I ad done since the last save. I have tried "Save As" with another name, which worked one time, but never again. The file is saved to my local disk. All fonts and linked images are on the same local disk. I have been able to re-open the file so far. One time I was asked to "recover" the file. But it is starting to feel dicey. I now make a point of saving my work every few minutes, then I close and re-open Publisher after about a half hour. I am able to successfully export to pdf the entire document without any problems. Why is this happening and how can I make it go away? Thanks in advance! My iMac is running Monterey 12.4. Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted July 18, 2022 Staff Share Posted July 18, 2022 Hi @Michael LaBash, Where did you purchase Affinity from? Direct from us or via the Mac App Store? If via the App Store, can you have a look at this thread and see if it helps. If you purchased direct from us, we can look at getting a copy of the file and all images from you to see if we can replicate the issue. Quote Link to comment Share on other sites More sharing options...
PaulEC Posted July 18, 2022 Share Posted July 18, 2022 Until you solve this problem, I would strongly suggest that you do try to "save as", (if you can), rather than only saving over the same file. At least, that way, you have some recent backups, rather than relying on just one version. Also, as you can export as PDF, do so occasionally. If all else fails. it's better than nothing as a backup. Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 : Windows 10 Home Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad Link to comment Share on other sites More sharing options...
Michael LaBash Posted July 18, 2022 Author Share Posted July 18, 2022 14 hours ago, stokerg said: Hi @Michael LaBash, Where did you purchase Affinity from? Direct from us or via the Mac App Store? If via the App Store, can you have a look at this thread and see if it helps. If you purchased direct from us, we can look at getting a copy of the file and all images from you to see if we can replicate the issue. I purchased it directly from you. Quote Link to comment Share on other sites More sharing options...
Michael LaBash Posted July 18, 2022 Author Share Posted July 18, 2022 14 hours ago, PaulEC said: Until you solve this problem, I would strongly suggest that you do try to "save as", (if you can), rather than only saving over the same file. At least, that way, you have some recent backups, rather than relying on just one version. Also, as you can export as PDF, do so occasionally. If all else fails. it's better than nothing as a backup. Thanks, Paul. That's a good idea! Quote Link to comment Share on other sites More sharing options...
Michael LaBash Posted July 22, 2022 Author Share Posted July 22, 2022 It seems like the length of time the file is open and I am working on it is the problem. That's why I am saving often and quitting the app every half hour or so. When I have lost some work I did, then reopen the file and recreate it, I don't have any problems. So it doesn't seem like my image files are corrupt. Any ideas why this is happening? Is it a memory thing? Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted July 26, 2022 Staff Share Posted July 26, 2022 On 7/22/2022 at 1:41 AM, Michael LaBash said: It seems like the length of time the file is open and I am working on it is the problem. That's why I am saving often and quitting the app every half hour or so. When I have lost some work I did, then reopen the file and recreate it, I don't have any problems. So it doesn't seem like my image files are corrupt. How long are you working on the file? Not that it should matter, unless your leaving Affinity open for days on time, which just isn't a good idea for any app. Also does the file have any linked images/files or are they all embedded? If they are linked, if you embed them which you can do via the Resource Manager on the Document menu, do you then have the same saving issue? Would be worth trying this on a copy of your file, just so you always have a backup of it. Quote Link to comment Share on other sites More sharing options...
R C-R Posted July 26, 2022 Share Posted July 26, 2022 3 hours ago, stokerg said: Not that it should matter, unless your leaving Affinity open for days on time, which just isn't a good idea for any app. Just curious I guess, but why isn't it a good idea? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Michael LaBash Posted August 9, 2022 Author Share Posted August 9, 2022 On 7/26/2022 at 6:15 AM, stokerg said: How long are you working on the file? Not that it should matter, unless your leaving Affinity open for days on time, which just isn't a good idea for any app. Also does the file have any linked images/files or are they all embedded? If they are linked, if you embed them which you can do via the Resource Manager on the Document menu, do you then have the same saving issue? Would be worth trying this on a copy of your file, just so you always have a backup of it. Embedding the images seems to have taken care of it so far. I have not had any saving errors during the past couple work sessions. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.