tom d Posted July 13, 2022 Share Posted July 13, 2022 I am reporting a bug in affinity designer ( I created the file using Designer, but it has the same problem in Photo and Publisher). I am using an iMac with the latest Monterey OS. iMac (Retina 5K, 27-inch, 2017). 3.4 GHz Quad-Core Intel Core i5 Missing elements when printing and exporting to pdf. This happens reliably all the time with and without hardware acceleration. There's a screengrab of the print panel with the preview showing the missing elements, and a pdf as exported.Isettacity.pdf I rasterised unsupported properties to the document dpi. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 13, 2022 Staff Share Posted July 13, 2022 Hi @tom d, Sorry to hear you're having trouble! From the screenshot provided, I can see that there appears to be a transparency issues in your file, though I'm not 100% certain for the cause of this currently. Can you please confirm for me, are you generating this PDF through the Print dialog, or are you using File > Export in Affinity? If using File > Export, what PDF export settings are set? Are you able to attach a copy of the .afdesign file before being printed/exported here? If you'd like a private upload link for this, please let me know Many thanks in advance! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
tom d Posted July 13, 2022 Author Share Posted July 13, 2022 I am using the file export. That's just the last try, so far the problem occurs whatever settings I try. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 13, 2022 Staff Share Posted July 13, 2022 Thank you for confirming that and for your screenshot provided! 10 minutes ago, Dan C said: Are you able to attach a copy of the .afdesign file before being printed/exported here? If you'd like a private upload link for this, please let me know Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
tom d Posted July 13, 2022 Author Share Posted July 13, 2022 Hi Dan, Here's the original document with the font and image resorces.Isettacity.afpackageFonts and images.zip Thank you for your attention. Regards, Tom D Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 13, 2022 Staff Share Posted July 13, 2022 Many thanks for that, I've been able to resolve this issue after rasterising a few of your layers with FX applied - which would be rasterised upon export, however it appears as though they are being layered incorrectly when this process occurs during printing/exporting. The layers I have rasterised are the following - Now, when exporting your document using your PDF settings, the file matches the document in Publisher - Isettacity_f.afpubIsettacity_f.pdf I am logging this as a bug with our developers now, as this layer ordering issue certainly shouldn't occur when exporting/printing. I hope this helps Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
tom d Posted July 13, 2022 Author Share Posted July 13, 2022 Thanks Dan, I plan to do more of this kind of illustration. I have a thing for Cars and Guitars and the affinity apps are an absolute boon for me. Regards, Tom D Dan C 1 Quote Link to comment Share on other sites More sharing options...
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