KATHYG-B Posted July 7, 2022 Share Posted July 7, 2022 I am having issues with using Topaz Denoise and Sharpen as a plugin. I can see "topaz" but the the selection is grayed out. Any idea what I am doing wrong? Thanks! Quote Link to comment Share on other sites More sharing options...
Gnobelix Posted July 7, 2022 Share Posted July 7, 2022 Hi @KATHYG-B, Welcome to this forum. I think your file is in RGB/32 (HDR) mode, set the file to 16 or 8 bit mode. Then the filters should work as expected. Cheers KATHYG-B 1 Quote Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
KATHYG-B Posted July 7, 2022 Author Share Posted July 7, 2022 Thank you Gnobelix! That worked! Gnobelix 1 Quote Link to comment Share on other sites More sharing options...
Gnobelix Posted July 8, 2022 Share Posted July 8, 2022 I am glad that it works now. Cheers Quote Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
moyers.jack Posted July 11, 2022 Share Posted July 11, 2022 (edited) Hi. I've just today started having an issue with Topaz Sharpen and Denoise plugins. I've been using them for months no problem up until today. I've not changed any settings, format is RGB 32 etc. I've removed the plugins and reinstalled them - still no luck. They show in the plugins menu, however they are greyed out. Has there been an update with a potential bug? Many thanks Edited July 11, 2022 by moyers.jack Quote Link to comment Share on other sites More sharing options...
Ron P. Posted July 11, 2022 Share Posted July 11, 2022 2 hours ago, moyers.jack said: I've not changed any settings, format is RGB 32 I think it needs to be 8 or 16 bit RGB for the filters to work. R C-R and Gnobelix 2 Quote Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD Link to comment Share on other sites More sharing options...
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