Gray Beard Posted July 3, 2022 Share Posted July 3, 2022 I have just purchased Affinity Photo but am unable to complete the registration process. Message keeps saying your browser is no longer supported update your browser - Safari is fully up to date!!! I don't know how to switch between Chrome and Safari and to be honest I would rather not switch browsers. Is there a simple solution? Quote Link to comment Share on other sites More sharing options...
Alfred Posted July 3, 2022 Share Posted July 3, 2022 Welcome to the Serif Affinity Forums, @Gray Beard. 4 hours ago, Gray Beard said: Safari is fully up to date!!! What’s the version number, and what’s your operating system? 4 hours ago, Gray Beard said: I don't know how to switch between Chrome and Safari and to be honest I would rather not switch browsers. Is there a simple solution? Switching browsers may turn out to be the simplest solution, but you might first want to check that JavaScript is enabled and that you aren’t blocking anything vital via an ad blocker or your firewall settings. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
walt.farrell Posted July 3, 2022 Share Posted July 3, 2022 4 hours ago, Gray Beard said: I have just purchased Affinity Photo but am unable to complete the registration process. What release of macOS do you have? From the Affinity Store: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Gray Beard Posted July 5, 2022 Author Share Posted July 5, 2022 I'm on High Sierra 10.13.6 - I've reported this to Affinity Support. if they can't fix the issue I'm getting a refund!! Tried running through Chrome but just keeps jumping back to same error message. Quote Link to comment Share on other sites More sharing options...
v_kyr Posted July 5, 2022 Share Posted July 5, 2022 Quote How do I fix my browser is no longer supported? Fix “This Version of Browser is No Longer Supported” in Chrome Exit and Reopen the Browser. The easiest way to get rid of the error is to close and re-open the browser properly. ... Check for Updates. ... Clear Chrome Cache. ... Disable Extensions. ... Reset Chrome to Factory Defaults. ... Uninstall and Reinstall Chrome. browser is no longer supported update your browser Related to Safari, you've probably version 13 in use with macOS High Sierra 10.13.6 and the more actual versions of Safari are nowadays mostly only available (do support) MacOS Catalina, BigSur, Moneterey. However I doubt you can get a more actual Safari version with macOS High Sierra, so you may better try Firefox/Chrome instead! Update to the latest version of Safari (an actual Safari version isn't available for High Sierra) Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
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