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I cannot open a download - I get message that it doesn't appear to be a valid download file


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I am trying to download a trial version of Affinity on a new MacBook Pro.  When I try to open the download, I keep getting the message that "Affinity photo does not appear to be a valid download file".  I have tried several times without success - please help!

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Welcome to the Serif Affinity forums, @Pat Rugg.

First, make sure you're trying to download the Mac version. What is the name of the file you downloaded?

Next, if it is a .dmg file (as I think it should be, for Mac), then you might try a different browser, or a different computer. You are probably getting a corrupted download which could be the result of a browser, computer, or network issue.................

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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Sure the download was finished when you tried to open it?
Can you show a screenshot of the downloaded file in a Finder window in list view (showing name, date, size and file type column)?

macOS 10.14.6 | MacBookPro Retina 15" | Eizo 27" | Affinity V1

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4 hours ago, Pat Rugg said:

I am trying to download a trial version of Affinity on a new MacBook Pro.

Where are you trying to download the file from? What browser are you using?

All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7
Affinity Photo 
1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7

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