riccardo@capellini.ch Posted June 22, 2022 Posted June 22, 2022 My affinity foto crash every four or five operations especially when I move a selection. I work on Windows 10. I use also designer and publisher that work very well. I have also reinstalled the software: whot can I do? Thanks Quote
v_kyr Posted June 22, 2022 Posted June 22, 2022 Look after any possible crash reports ... Many crashes are often caused due to either a faulty .Net framework installation OR problems with the installed GPU drivers. - Try below point 3. at first since if the other two apps work fine, it seems to affect only Photo here then in your case! ---------- Other than that, if all apps have problems try these things then ... You can try the fixes from here ...--> How to solve unknown software exception 0xe0434352 The Display driver might also be important here, make sure you have updated the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number. If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here:https://www.intel.com/content/www/us/en/support... or the Nvidia GeForce scanner here:http://www.nvidia.com/Download/Scan.aspx?lang=e... or the AMD autodect utility here:http://support.amd.com/us/gpudownload/windows/P... If another actual or older display driver version doesn't fix anything here for the Affinity apps, then check under the Affinity Preferences, under the Preferences -> Performance options, if disabling the hardware acceleration (aka disable OpenCL) will change to the crash behavior.--> [FAQ] How can I disable OpenCL compute acceleration on Windows? OR maybe even better try out this tool here then --> Affinity OpenCL Disabler v1.2 to disable the OpenCL hardware acceleration for all Affinity apps at once, without the need of having every Affinity app run and delve into it's Preferences -> Performance options settings! Good luck ! Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2
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