megzaela Posted December 23, 2015 Share Posted December 23, 2015 I have exported Affinity files as jpg so that I could print them off. Other jpg files from another program (ACDC) were on the same thumb drive and printed fine. But those worked and then exported from Affinity are shown on the machine as files that can not be opened, and therefore can't be printed. Do I need to do a setting differently, or has anyone else experienced this? Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted December 24, 2015 Staff Share Posted December 24, 2015 Hi Mgzaela, Welcome to the Forums :) Please could you attach one of the Jpg files to this thread so I may investigate this further? C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
megzaela Posted December 24, 2015 Author Share Posted December 24, 2015 here are two examples .... in affinity format and then as jpg. These jpg files open fine in ACDC and also in preview. Quote Link to comment Share on other sites More sharing options...
megzaela Posted December 24, 2015 Author Share Posted December 24, 2015 here are two examples .... in affinity format and then as jpg. These jpg files open fine in ACDC and also in preview. ISpyColors.afphoto shapes.afphoto Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted December 24, 2015 Staff Share Posted December 24, 2015 Hi Megzaela, Both the files you have attached are .afphoto files and not .Jpgs please could you try printing my attached file to see if it resolves your issue? C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
megzaela Posted December 24, 2015 Author Share Posted December 24, 2015 Yes, I'll try and print it. But, I'm not sure what happened. I had attached 4 photos. I'll try sending the jpg again. Quote Link to comment Share on other sites More sharing options...
megzaela Posted December 24, 2015 Author Share Posted December 24, 2015 I was able to print the file jpg file you made, but still unable to use the ones I had exported myself from Affinity. I have also tried reexporting them. But they still were not recognized on the machine. Quote Link to comment Share on other sites More sharing options...
barninga Posted December 25, 2015 Share Posted December 25, 2015 check the extension of the files you exported. if it is .aphoto, then they are not jpg files: you saved them in the native affinity photo format. these files are intended for use with AP only and retain layer, adjustment, etc. information. the file->save command produces .aphoto files; the file->export command allows to save the file in a standard format as jpg, tiff, or whatever. sorry if all this sounds obvious. take care stefano Quote take care, stefano Link to comment Share on other sites More sharing options...
megzaela Posted December 25, 2015 Author Share Posted December 25, 2015 They show up on my laptop as jpg files and I can open them in ADCD, another photo program that does not recognize the Affinity format. So that isn't the issue. These same files I was able to "save as" in ACDC and they printed fine from the drugstore printer. Quote Link to comment Share on other sites More sharing options...
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