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Posted

Hi there, I am selling my M1 Macbook Air which my Affinity Designer, Publisher and Photo are currently installed. Do I need to deactivate them before restoring my Macbook Air to factory settings? Please advise. Best, Pat

Posted

Hi @Pat Leong, Welcome to the forums.

You don't need to deactivate the apps. They do need to be removed from your old Macbook (they are not transferable to another user), but I'm assuming that restoring the factory settings will do that. If you want to install the apps on a new Mac you will need to go to the store (Affinity or Mac) you purchased them from originally and download/install from there on your new Mac. If you are going over to Windows, unfortunately the apps are not transferable between operating systems, so you would need to purchase the Windows versions. 

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

Posted

👍

Acer XC-895 Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 – Windows 11 Home - Affinity Publisher, Photo & Designer, v2
(As I am a Windows user, any answers/comments I contribute may not apply to Mac or iPad.)

Posted

Before resetting the iPad, you might want to open. My Account and make sure you've signed-out. That will remove the iPad from the list of registered applications in your Affinity Store account. If you do the reset while you're signed-in, I think the iPad apps will show up in your Registered list forever. That will not cause any problems, but might feel a little messy to you.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted
1 hour ago, walt.farrell said:

Before resetting the iPad, you might want to open. My Account and make sure you've signed-out. That will remove the iPad from the list of registered applications in your Affinity Store account. If you do the reset while you're signed-in, I think the iPad apps will show up in your Registered list forever. That will not cause any problems, but might feel a little messy to you.

If you sign out of the desktop versions, will the devices be removed from the registered list, or is it the case that when you log in on a new device it gets added to the list forever? - I have a mac in a different location I need to use Publisher on temporarily, but I don't want it stuck in my 'registered devices' list forever.

Posted

The device and app are added to the list when you sign-in to My Account within the app, and removed when you sign-out.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

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