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Export it out


nami

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  • Staff

Hi @nami

Welcome to the forum. 

Is your issue that your export does not include any recent changes such as line thickness? 
If so, other users have reported an issue related to exporting after updating their iPad to 15.4. You may find that your exported image may not include recent changes and shows a previous edit of the image. 

Our developers are aware the issue and a workaround is to quit and reopen the app, open the same document from the Home Screen and export - this time it will export correctly. 

If your issue is different to the above scenario, please could you attach a screen recording of your issue in action for clarity. 

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On 6/16/2022 at 7:42 PM, EmT said:

Our developers are aware the issue and a workaround is to quit and reopen the app,

Is there likely to be an update fix for this or will we be required to wait for the next major app release? This bug was first reported some time ago. The app not exporting/saving edits should be considered a major fault issue and dealt with quickly!🙁

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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Hello

Thank you Nami for bringing this up. I only have this same problem after I updated my ipad IOS 15.5 two days ago. It’s not exporting my recent changes and I export up to 100 times a day. I figured out that closing and reopen the app works. But I can’t do this a 100 times a day.

Please Affinity Team, help us. 
 

Thank You

Thu Ha

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  • Staff

Hi @Thu Ha @DM1

Unfortunately there is not yet a fix available, it is still being worked on.

If you follow the 'News and Information' thread on our Forum, it will advise you when an update is available.  

https://forum.affinity.serif.com/index.php?/forum/4-news-and-information/

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  • 5 months later...
  • Staff

  IMPORTANT UPDATE for anyone still using V1 Affinity applications - 

Versions 1.10.6 of the Affinity suite have been released, which we believe fixes this export issue.

Please see the below link for information on how to access these updates:

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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