VectorCat Posted June 13, 2022 Share Posted June 13, 2022 I’m working on a file that’s about 77kb and is not complex: few shapes, no gradients. I just Saved and the spinning gear and “Saving” have been on the screen for several minutes. Given that this is a small, relatively simple file, what could be the reason for this unusually long save time? thank you Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 13, 2022 Staff Share Posted June 13, 2022 Hi @VectorCat, There may be many reasons for this, such as other applications running on your iPad in the background, your save location (ie a cloud location) etc. Can you please confirm for me: What model iPad are you using? What version of iOS is installed? What is your save location during the delay? Are you able to provide a copy of this document here for me also? Many thanks in advance Quote Please Note: I am now out of the office until Tuesday 2nd April on annual leave. If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap. Many thanks Link to comment Share on other sites More sharing options...
VectorCat Posted June 13, 2022 Author Share Posted June 13, 2022 Thank you, Dan. iPad Model: 12.9” iPad Pro 2nd Gen; iPad OS 15.5; Save Location during delay: iPad > Files > Affinity Designer Pallet_iPad_Better_Perspective.afdesign Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 13, 2022 Staff Share Posted June 13, 2022 Thanks for your file and information! I've tested this here on our iPad Pro 2nd gen and I'm seeing the file save locally in ~1sec, even after making changes. Have you restarted your iPad recently? I'd recommend performing a Force Restart and then try saving once again. Does this change the save time for you please? Quote Please Note: I am now out of the office until Tuesday 2nd April on annual leave. If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap. Many thanks Link to comment Share on other sites More sharing options...
VectorCat Posted June 13, 2022 Author Share Posted June 13, 2022 I did a restart after seeing the abnormally-long save. Had to force quite Designer, but my changes had been captured. Thank you! Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 13, 2022 Staff Share Posted June 13, 2022 My apologies, just to confirm - did the issue persist after the restart, or has this reduced the saving time? Quote Please Note: I am now out of the office until Tuesday 2nd April on annual leave. If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap. Many thanks Link to comment Share on other sites More sharing options...
VectorCat Posted June 13, 2022 Author Share Posted June 13, 2022 My bad..I whiffed on that question. Yes, after the restart, I resumed work on the same file which had just taken an unusual amount of time to save, and found that subsequent savings took the usual amount of time - for this file, a few moments. Thank you Dan C 1 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 13, 2022 Staff Share Posted June 13, 2022 No problem at all, glad to hear this! Quote Please Note: I am now out of the office until Tuesday 2nd April on annual leave. If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap. Many thanks Link to comment Share on other sites More sharing options...
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