Lainey778 Posted June 12, 2022 Share Posted June 12, 2022 HI Hope you can all help, I can not get affinity to launch, it was working fine until 2 weeks ago. I have reinstalled nemours times, updated my graphic drivers etc, rolled back a windows update. I can get every version to launch up until 1.9 from 1.9 onwards it will not load. It shows the art screen then just closes, can't see any errors nothing i tried to turn off the openCL compute acceleration on Windows. However because i uninstalled and reinstalled i don't have the option and when i try to add the line before settings, i get an error saying some of the options are missing and then just closes again. Just now i am having to use version 1.8.5 as this is the only one that will load and my files are all saved to the newer version All idea will be appreacated I am on windows 10 Processor AMD A10-8750 Radeon R7 its an older pc work great for everything apart from now Affinity will not open Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted June 12, 2022 Staff Share Posted June 12, 2022 Hi @Lainey778and Welcome to the Forums, Could you check this post: https://forum.affinity.serif.com/index.php?/topic/98904-where-to-find-crash-reports/#comment-529428 and post your crash report? Also if you could call up the Run Box by press the Windows key on your keyboard and tapping the letter R and in the run box enter: %AppData%\Affinity\Photo\1.0\ That should open a folder and if you could also attach here the log.txt from that folder, that will help a lot Quote Link to comment Share on other sites More sharing options...
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