abdouAllâh Posted June 6, 2022 Share Posted June 6, 2022 Hello I hope you are well if Allah Lord of the worlds wills... I encounter a problem: when registering Publisher I am not offered to download 3 templates which are in the keys and download part of the site. Is this normal? thank you Quote Link to comment Share on other sites More sharing options...
PaulEC Posted June 6, 2022 Share Posted June 6, 2022 I'm not too clear what you mean by "I am not offered to download", is the problem that you click on "Download" and nothing happens? You can also add content from within the apps, rather than doing it manually. (I would suggest that you edit the image you posted, so that it does not show your email and the product code.) abdouAllâh 1 Quote Acer XC-895 : Core i5-10400 Hexa-core 2.90 GHz : 32GB RAM : Intel UHD Graphics 630 : Windows 10 Home Affinity Publisher 2 : Affinity Photo 2 : Affinity Designer 2 : (latest release versions) on desktop and iPad Link to comment Share on other sites More sharing options...
abdouAllâh Posted June 6, 2022 Author Share Posted June 6, 2022 So thank you see saved me by the grace of Allah from a possible problem. In fact in the downloads menu of the application these downloads do not appear while they appear in my downloads on the site. Is this normal Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted June 6, 2022 Share Posted June 6, 2022 20 minutes ago, abdouAllâh said: So thank you see saved me by the grace of Allah from a possible problem. In fact in the downloads menu of the application these downloads do not appear while they appear in my downloads on the site. Is this normal The Cookbook, Gradient Magazine, and Brill Photography Portfolio all show up within the application for me. For example: And as it has been downloaded & installed automatically, it also shows up in the Templates section of the File > New dialog: Perhaps you could give us screenshots from within the application? (Be sure to obscure anything sensitive, or crop out anything sensitive such as email addresses.) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
abdouAllâh Posted June 6, 2022 Author Share Posted June 6, 2022 Alors voici une image de l'application en annexe. Ce qui est étonnant c'est que dans affinity photo et affinity designer j'ai tout mes téléchargements et j'en compte au moins 15 alors que dans affinity Publisher je n'ai que ces deux-là après m'être enregistré Quote Link to comment Share on other sites More sharing options...
abdouAllâh Posted June 6, 2022 Author Share Posted June 6, 2022 Voici par exemple Affinity Designer Quote Link to comment Share on other sites More sharing options...
Staff Lee_T Posted June 6, 2022 Staff Share Posted June 6, 2022 Hi AbdouAllâh, This is normal, not all addons are compatible with all of the applications; some may be specific to a single application. Lee Quote Link to comment Share on other sites More sharing options...
abdouAllâh Posted June 6, 2022 Author Share Posted June 6, 2022 I agree with you but the problem is that the applications that work with affinity publisher are not present while they are in the download page on the site Quote Link to comment Share on other sites More sharing options...
abdouAllâh Posted June 6, 2022 Author Share Posted June 6, 2022 praise be to Allah Lord of the worlds I simply synchronize the library again and all the downloads appeared . I thank you all for your answers because as usual you are very responsive have a nice day Quote Link to comment Share on other sites More sharing options...
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