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Posted

I purchased Affinity Photo through my Microsoft account, but when I try to access it through the desktop icon, it tells me I can either start a free trial or use a product key. I went through my emails and couldn't find anything about a product key. I can access Affinity Photo through the Microsoft store (which tells me that I have it installed and gives me the option to open it from there), but would really like to be able to access it directly. Is there any way to do this?

Thanks (and I'm really enjoying the product so far)!

Posted
7 hours ago, Annabelle said:

I purchased Affinity Photo through my Microsoft account

And install via Microsoft Store?

Are you not launching a trial version installed from the Serif Store? Did you uninstall it?

Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.5.7.2948 (Retail)
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 24H2, Build 26100.2605.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130.

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