CHecox Posted May 27, 2022 Posted May 27, 2022 I have purchased version of Affinity photos, publisher and editor and need to reset my computer which will remove all 3rd party software from my computer. Can I reinstall the software back into the same computer after the reset without having to purchase it again along with other filters and brushes? Greatly appreciate your help. Quote
GarryP Posted May 27, 2022 Posted May 27, 2022 Welcome to the forums @CHecox If you purchased the software directly from Serif then you can log-in to your Serif Store account and download from there. If you purchased the software from Microsoft then you can log-in to the Microsoft Store and re-install from there. You will need to re-install all your ‘add-ons’ (brushes, filters, etc.) and the method to do that will be dependent upon where you got them from. Quote
CHecox Posted May 27, 2022 Author Posted May 27, 2022 Thank you so much! I feel so better. I purchased them all directly from Serif! Quote
GarryP Posted May 27, 2022 Posted May 27, 2022 Glad to be of assistance. Anything you purchased directly from Serif should be in your Store account and downloadable from there at any time, as often as you need to. Quote
CHecox Posted May 27, 2022 Author Posted May 27, 2022 Here's another question. The rest didn't fix the problem I'm having. My computer is under warranty. If Microsoft sends me a new laptop, can I install the software to the replacement computer? Quote
Old Bruce Posted May 27, 2022 Posted May 27, 2022 1 minute ago, CHecox said: If Microsoft sends me a new laptop, can I install the software to the replacement computer? Yes, it would be a matter of returning to the 'store' you originally used to purchase the software, either the Microsoft store or the Affinity store, then just download and install. Quote Mac Pro (Late 2013) Mac OS 12.7.6 Affinity Designer 2.6.0 | Affinity Photo 2.6.0 | Affinity Publisher 2.6.0 | Beta versions as they appear. I have never mastered color management, period, so I cannot help with that.
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