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Hi.

I have been a user of Affinity Designer and Photo for a few years now.

Just today when I tried to open either program they just sit there, no response.

I have uninstalled Designer and reinstalled, with the exact same result.

Any ideas?

I have used both programs within the last couple of weeks. 

I had put off updating to the latest versions for a while. It seems that since I did update to 1.10 I have had the problem.

Nothing else has changed on my computer as far as I am aware.

Running Widows 11 Pro.

Thanks,

Simon

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  • Staff

Hi @SimonStripes welcome to the forums,

I've split your post into a new topic as it is slightly different from what the original users problem is, just to avoid any confusion 🙂

Have you checked through the below thread to confirm no 3rd party apps which could be interfering are running? I would also suggest confirming you have the latest GPU drivers installed and go through with a re-installation of your drivers.

If you're still having issues after going through the above, could you try manually disabling Hardware Acceleration in the apps and re-launching them after by following the below:

 

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