Alexandre N. Posted May 19, 2022 Posted May 19, 2022 Hi I already have Affinity Designer registered and error free for over a year. Today I bought Affinity photo and when registering the following error occurs, preventing the registration process from continuing. Failed to connect to affinity.api.serifservices.com port443:Bad Affinity Photo Version: 1.10.5.1342 Edição Windows 10 Pro Versão 21H2 Instalado em 22/04/2021 Compilação do SO 19044.1706 Experiência Windows Feature Experience Pack 120.2212.4170.0 Processador Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz 3.60 GHz RAM instalada 64,0 GB (utilizável: 63,8 GB) Tipo de sistema Sistema operacional de 64 bits, processador baseado em x64 Caneta e toque Suporte para caneta Quote
Staff DWright Posted May 20, 2022 Staff Posted May 20, 2022 Hi @Alexandre N., Welcome to the forum Can you please check if your firewall is blocking port 443 for inbound and outbound traffic. Quote
Alexandre N. Posted May 20, 2022 Author Posted May 20, 2022 But isn't this port the same one used by other applications (Affinity designer and Affinity Publisher)? The other apps are working correctly. This error only occurs with Affinity Photo. Quote
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