Rahul Hattangdi Posted May 16, 2022 Posted May 16, 2022 (edited) PLEASE IGNORE OR DELETE THIS POST AS I WAS ABLE TO FIX THE INSTALLATION ISSUE BY RESTARTING IT> Hi, Just purchased the windows version of Affinity Photo. I also have the Mac version of Photo on my Mac. I changed to a PC and hence had to re-purchase a new license. When I tried to install the Windows version on my PC, I get the following error :"The specified account already exists.". I think this is because I have purchased the Mac and the Windows versions?? What is the fix for this. Please help urgently with the installation. Thanks Rahul Edited May 16, 2022 by Rahul Hattangdi Was able to fix the issue Quote
Dan C Posted May 16, 2022 Posted May 16, 2022 Hi @Rahul Hattangdi, Welcome to the Affinity Forums 1 hour ago, Rahul Hattangdi said: PLEASE IGNORE OR DELETE THIS POST AS I WAS ABLE TO FIX THE INSTALLATION ISSUE BY RESTARTING IT Many thanks for letting us know this resolved the issue! Just to let you know, I'll be leaving this thread visible so that other users who may experience the same issue can see the resolution and try this themselves. Quote
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