Bug when selecting colors in a user palette

[Wil JF]

This happens very often, when I try to pick a color in a custom palette the color does not reflect on or match the one selected in the main fill palette.

Affinity Version 1.10.5.1342
Windows 10 Home Single Language 10.0.19044
NVidia GForce 940MX

[stokerg]

Hi @Wil JF,

I've been trying to replicate this and so far haven't been able to.

Could you export the palette and attach it, so i can see if i can replicate it with your palette.  To export your palette, see this link under the heading 'Sharing custom palettes'

[Wil JF]

2 hours ago, stokerg said:

Hi @Wil JF,

I've been trying to replicate this and so far haven't been able to.

Could you export the palette and attach it, so i can see if i can replicate it with your palette.  To export your palette, see this link under the heading 'Sharing custom palettes'

Hi Stokerg, 

sending the palette as attachment.  Thanks!

Yage.afpalette

[stokerg]

Hi @Wil JF,

Thanks for the palette.

I still can't replicate the issue using your palette, i've attached a screenshot showing the same colour selected and it appears fine for me. 

Can you just post a screenshot of Preferences>Colour and also  a screenshot from the Colour Management options on Windows.  To get to that, just click start and typing Colour Management and you should see it get highlight.   

[stokerg]

Hi @Wil JF,

One quick thing, is your document using 8, 16 or 32bit colour?

[Wil JF]

I´m using RGB 8Bit colour. Attached in preferences_color are the two RGB profiles i've alternated to test before production and now i'm using only the sRGB one (with drop shadow). I'm also using a  Wacom Bamboo CTH-460 Tablet.

 

[Wil JF]

This issue used to happen when i was working with a pixel layer inside a vector layer. Brushes - Natural Pencil HB and Natural Pencil 2B. Pixel Persona Mode.

Document setup - 1080 x 1080 px | 300dpi | no transparent background.

 

Edited May 16, 2022 by Wil JF

[stokerg]

Hi @Wil JF,

Can you attach your afdesign file, so i can try to replicate this again.

The only time i get close to replicating this is when my document is RGB/32 and that issue is logged with the Dev team to resolve.

[Wil JF]

It's a client's file, so i cannot send it in public. Let me know if there is another way to send it to you.

[stokerg]

Hi @Wil JF,

You can upload it to our private Dropbox here and the file will be deleted once the issue has been looked at  

[Wil JF]

Hi Stokerg, uploaded a rough version there. 

[Wil JF]

Just made this video to show what happpens. The default "colors" swatch was selected. Adjusted the appearance to large, in fact doesn't matter the size of the swatches. I picked random colors and started to draw. The first and the last colors selected on the video replicates the issue. It happened many times while i was drawing. The file is attached here too.

2022-05-16 20-29-51.mkv colortest.afdesign

[stokerg]

12 hours ago, Wil JF said:

Just made this video to show what happpens. The default "colors" swatch was selected. Adjusted the appearance to large, in fact doesn't matter the size of the swatches. I picked random colors and started to draw. The first and the last colors selected on the video replicates the issue. It happened many times while i was drawing. The file is attached here too.

 

I still can't replicate this with your file and i've tried on my Windows PC, iMac and also MacBook, its just working for me each time.  Are you able to replicate the problem using just using the mouse, with the Wacom completely disconnected from your PC?  I can clearly see something is wrong from everything you've posted, it's just a case of narrowing down possible causes.

[Wil JF]

2 hours ago, stokerg said:

I still can't replicate this with your file and i've tried on my Windows PC, iMac and also MacBook, its just working for me each time.  Are you able to replicate the problem using just using the mouse, with the Wacom completely disconnected from your PC?  I can clearly see something is wrong from everything you've posted, it's just a case of narrowing down possible causes.

Hi @stokerg, i tried four scenarios:

1. Wacom driver installed (pentablet_5.3.5-3.exe), tablet disconnected from USB. Pixel persona, same settings as anterior, no drawing at all, only picking colors from the swatch with the mouse.  The problem ocurred.

2. Uninstalled Wacom drivers, tablet disconnected, fresh reboot. Mouse cursor velocity at 4 (Win config). Worked fine.

3. Same as anterior, mouse cursor velocity at 9 (near medium).  The problem ocurred, although less than with the tablet.

4. Same as anterior, mouse cursor velocity at 20 (maximum). The problem also ocurred as 3.

Imgs from 1, 3 and 4.