Alan G Posted December 17, 2015 Share Posted December 17, 2015 Hi Not sure how to contact you directly and if this is the correct forum - however here goes. i have recently purchased an apple mac because my windows machine has been stolen. I used to use photoshop. a friend suggested that before i buy photoshop i should review Affinity as he believed it was a very good alternative. I have been reviewing affinity photo by viewing the web site and listening to the videos. I was going to purchase the software after christmas however on Tuesday this week i noticed that it was on special offer. so i went straight in and purchased it. however i now find out that i have purchased DESIGNER and not PHOTO. i do not require designer as i only deal with editing photos. Can you please assist. many thanks Alan Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted December 17, 2015 Staff Share Posted December 17, 2015 Hi Alan, Welcome to Affinity Forums :) All App Store purchase issues are managed by Apple directly. To report a problem/get a refund go to this link and proceed from there. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
Staff Callum Posted December 17, 2015 Staff Share Posted December 17, 2015 Hi Alan, Welcome to the Forums :) As our apps are purchased through the Apple Mac App Store you will need to contact their support team to have this issue resolved you can contact them here. If you explain your issue they will be more than happy to help :) Sorry I couldn't be of more help! C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.