Master Hyperlink Issue

[Jason701]

I created a master using 3 other masters.

Master one is the top navigation and masters two and three handle other hyperlinked navigation. I'm using the three masters individually on some pages.

However, I'm using them combined as well – master 4 (M4). I have multiple version of M4 – M4a, M4b, M4c, et. Each M4 has a different set of hyperlinks. Everything works correctly except updating the hyperlinks. 

For M4a - M4f I have the master applied to pages. When the hyperlinks in the master are updated the pages changes as well. This is the desired outcome. 

For Mg - Ml when the hyperlinks on the master are updated the links on the pages with the master applied do not update. Is there a special setting to control the master updating the pages? 

I've looked at Edit Linked and Edit Detached but that seems to be pushing changes upward to the masters not downward. 

Thanks,

Jason

 

 

[Dan C]

Hi @Jason701,

Welcome to the Affinity Forums

18 hours ago, Jason701 said:

For Mg - Ml when the hyperlinks on the master are updated the links on the pages with the master applied do not update. Is there a special setting to control the master updating the pages? 

One possible cause of this is that the Master Pages have been 'detached' from the original master previously and are no longer fully 'synchronised' with the Master page that you are updating.

Could you please provide a screenshot of the Layers Studio from a page (not a master page, but a regular spread) using the M4g - M4l master pages?

Many thanks in advance!

[Jason701]

I've attached screen shots. 

Not sure why one master when I make changes impacts the page and the other master that appears to be setup in the exact same way does not. I'm happy to condense the file and send it. But don't want to share publicly. 

[Dan C]

Thanks for providing those for me, this certainly doesn't appear to be expected behaviour as far as I can tell, so I'd like to request a copy of said file.

Can you please upload this to the below link for me:

https://www.dropbox.com/request/a1u4ihZDGXzb0slTkXR4

Once uploaded, please reply here to let me know. Many thanks once again

[Jason701]

@Dan C I'd be happy to. The file request was closed though. 

[Dan C]

51 minutes ago, Jason701 said:

The file request was closed though. 

Apologies, these are on an automatic timer - I've reopened the above request for you, please let me know once your file has been uploaded

[Jason701]

@Dan CJust uploaded.

 

[Old Bruce]

@Jason701,

you should really give some notice to Dan C by typing an at symbol then start typing the name, a menu should appear and you then have to choose the correct name from that.

Or you can quote @Dan C so a notice will be sent to him about being quoted. 

[Dan C]

Thanks for your file provided @Jason701!

I've tried to replicate the issue reported, but thus far I'm able to add hyperlinks to the picture frame objects on the 31 DAY TABS master, and these correctly update on the pages this master is applied to.

However, when adding hyperlinks to the same objects in the JAN MONTH master, (which has the 31 DAY TABS master applied to it), I don't see the changes update on the non-master pages, which is to be expected.

For example, say we have Master A, which is applied to Master B - then Master B is applied to Page 1.
When editing Master A directly, the changes will be applied to both Master B and Page 1.
When editing Master A, but within Master B, the changes won't be applied to Master A directly, or to Page 1 and will only affect the 'local' version of the master on Master B.

Can you please confirm for me, are you editing the 31 DAY TABS master page directly, or are you editing this master page, within another master?

If possible, a quick screen recording showing the steps you're taking and the unwanted result in the sample file you provided for me would be certainly helpful!

If you're unsure how to take a screen recording, please check out our FAQ linked below - 

 Many thanks once again

[Jason701]

@Dan C You are correct about JAN MONTH. 

FOR JAN MONTH master thru JUNE MONTH, where those are applied to pages the pages, the hyperlinks on the pages will update.

FOR JULY MONTH. If you apply that master to a couple pages (the file I sent didn't have it applied...sorry) and then update the hyperlink on the JULY MONTH master the updates don't impact the pages. 

I'm happy to send a recording if this info and screen shots don't help. The video was a lot of bouncing from one page to another.😀

[Dan C]

Many thanks for the further explanation - I certainly understand now and I'm able to replicate this behaviour here.

I can't see any reason for this not to be working in the July master, as it is in the June master currently, so I'm logging this with our developers for further investigation.

We haven't yet been able to find any 'quick fix' in your file, I've attempted to clear and re-apply masters, both to the master pages and the page itself and I'm still seeing the same behaviour, however our QA team are also looking into this, so I'll be sure to reply here if we have any further suggestions

[Jason701]

@Dan C Thanks for the reply. Glad to know I wasn't going crazy. I am able to use individual masters and apply them to pages then updating the masters the pages change also...so that's my work around for now.