File open/save dialog on 4k display is not scaled correctly

[jan_c]

I recently upgraded to a 24" 4K (hidpi) display on my Windows 10 PC.  Windows 10 sets the default scaling for all apps to be 200% on this display.  I've set it as my secondary display; the primary display is standard 1080p.

Affinity Designer and Publisher run fine, but on the 4K display, the file open/save dialog window is not scaled correctly, and is too small to read/use.

Other software I'm using does not exhibit the same problem; only Affinity Designer & Publisher do.

Is there a fix for this?  I wasn't able to find any related posts in this forum.

[stokerg]

Hi @jan_cand Welcome to the Forums,

I've had couple members of the Tech Team test this on their 4K duel monitor setup and the window scaled fine at 150% and at 200%, so its odd this isn't working for you.  One of them had seen this issue before with another app and found signing out of Windows and back in, resolved it for him.

Can you post a screenshot of your scaling settings in Windows and also can you right click on the shortcut for Affinity and select Properties and under compatibility there should be an option for Change High DPI settings, make sure this hasn't been set to ignore scaling.

[jan_c]

I signed out and back into Windows; it did not make a difference.

For now, my workaround is to move the file open/save dialog to the regular 1080p (primary) monitor.

Screenshots as requested.  Let me know if you need further info.  Thanks for any help in advance!

Affinity Designer 1.10.5.1342
Affinity Publisher 1.10.5.1342
Windows 10 Home 21H2
Display adapter: Intel UHD Graphics 730