Tooltips disappear right after showing up

[Haaaase]

Just started test period and I really need tooltips because I'm new to Affinity.😭

When I hover over icons, tooltips show up very shortly and disappear immediately.

 

OS: Windows 11 Pro (Build 22598)

possibly relevant Hardware: Logitech G703 Mouse, Wacom Intuos 4  

 

[walt.farrell]

Welcome to the Serif Affinity forums.

Possibly some Windows 11 system setting?

For me (Windows 10), the Affinity application tooltips remain displayed until I move the mouse pointer away from the icon.

Does this happen for both your mouse and your Wacom stylus?

[Haaaase]

Hello Walt,

Yes, it happens with mouse and stylus (also if one is unplugged) 

EDIT: I tried to change the resolution from 3840 x 2160 (scaling: 150%) to 1920 x 1080 (100%). That fixed the problem. Then back to 3840 x 2160 with 100% scaling, and it still works.

The Scaling seems to cause the bug.

 

 

Edited April 29, 2022 by Haaaase

[carl123]

7 hours ago, walt.farrell said:

For me (Windows 10), the Affinity application tooltips remain displayed until I move the mouse pointer away from the icon.

For me (Windows 11), the Affinity application tooltips, once displayed, will automatically disappear after 6 seconds if I don't move the pointer away from the icon.

 

[DWright]

In the User Interface section of the Affinity Photo Preferences you can adjust the Tooltip delay time so they displayed longer when you hover the cursor  over a tool.

[Haaaase]

[walt.farrell]

1 hour ago, DWright said:

In the User Interface section of the Affinity Photo Preferences you can adjust the Tooltip delay time so they displayed longer when you hover the cursor  over a tool.

That just controls how quickly they are displayed, not how long they are displayed, doesn't it?

9 hours ago, carl123 said:

For me (Windows 11), the Affinity application tooltips, once displayed, will automatically disappear after 6 seconds if I don't move the pointer away from the icon.

 

Thanks. I apparently didn't wait long enough.

[walt.farrell]

@Haaaase: Open or create a document. The Tools aren't active at all without one. (And thanks for the video.)

[Haaaase]

9 minutes ago, walt.farrell said:

@Haaaase: Open or create a document. The Tools aren't active at all without one. (And thanks for the video.)

Yes, but tooltips are active nonetheless.

This is with 100% scaling. Tooltips look properly on my screen. But of course everything is too small.

EDIT: But it's weird that the mouse pointer is in the wrong position in the recording (maybe it's about the recording software?)

 

Edited April 30, 2022 by Haaaase

[walt.farrell]

15 minutes ago, Haaaase said:

Yes, but tooltips are active nonetheless

So what did you do that time to get them to remain, rather than disappearing instantly?

And did you try Opening or creating a document, to see if that affects the behavior?

[Haaaase]

10 minutes ago, walt.farrell said:

So what did you do that time to get them to remain, rather than disappearing instantly?

And did you try Opening or creating a document, to see if that affects the behavior?

I changed the display scaling settings in Windows 11. (150% -> 100%)

Edited April 30, 2022 by Haaaase

[Haaaase]

I can't work with 100% scaling ... is there any fix?

[walt.farrell]

Now that we know the problem is related to Display Scaling, possibly @DWright will be able to figure something out? As far as I have seen you're the only user who has ever reported this (and I have run with the display scaled larger than 100 myself without issues), so it's not clear what's happening.