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Posted

Wondering how (or if necessary to remove an old PC or other device from your device list). I had some problems with Windows 11 and had to reset several times, and reinstall Affinity from the MS Store. It now shows several of the same PC on the device list. Just asking/wondering can I remove a device from there. Thanks,

AC

Posted

Welcome to the Serif Affinity forums, @Ac2789.

As far as I know the only way to remove a device from the list of devices/applications you've registered is by signing out from My Account while the device is still available. So, if you've reinstalled the OS while you were still signed-in, I think it's impossible to get the old one out of that listing.

The good news is that it doesn't matter, and except for it looking a bit messy you can just ignore those entries.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Laptop 2: Windows 11 Pro 24H2,  16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU
iPad:  iPad Pro M1, 12.9": iPadOS 18.5, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.5

Posted

Thanks Walt.

I just got a new Windows 11 PC and it was a nightmare to setup. Long story short, had to buy Affinity to replace some really old school PS program. Then due to some Win11 problems, had to wipe it twice. But thankfully Affinity installed fine.

-Albert

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