opening publisher

[Kenimself]

Publisher refuses to open and I get this message -  "The item referred to by this shortcut can not be accessed. You may not have the required permission" Designer and Photo open OK from the shortcuts. What can I do?

[firstdefence]

Which Operating System are you running?

[R C-R]

And what specific kind of shortcut are you using? An alias, a symbolic link, something else?

[Kenimself]

Hello First Defence and RC-R. Using Windows 10 Home. Using the shortcut that appears in the lst when you click the windows symbol, bottom left of screen

On 4/27/2022 at 10:25 PM, firstdefence said:

Which Operating System are you running?

 

[PaulEC]

Have you tried restarting your PC? (NB - restart rather than turn off then turn back on!)

[firstdefence]

Bypass the shortcut and go to the programs installation folder, and try running the app directly by double clicking the affinity exe file.

 

[walt.farrell]

1 hour ago, Kenimself said:

Using the shortcut that appears in the lst when you click the windows symbol, bottom left of screen

Possibly you have reinstalled the program, and that shortcut is no longer accurate.

[Kenimself]

9 hours ago, PaulEC said:

Have you tried restarting your PC? (NB - restart rather than turn off then turn back on!)

Thanks Paul, same result....!

[Kenimself]

8 hours ago, firstdefence said:

Bypass the shortcut and go to the programs installation folder, and try running the app directly by double clicking the affinity exe file.

 

Thanks firstdefence. Being technologically deficient I am struggling to find the exe file. Tried getting instructions, but I keep ending up with the no-good shortcut!

[PaulEC]

To follow the advice from firstdefence:

Double click the "This PC" icon on your desktop (or search for "This PC" if you don't have the icon on your desktop).
Double click the drive where your programmes are installed ("C" by default.)
Open the "Program Files" folder.
Open the "Affinity" folder.
Open the "Publisher" folder.
Double click on the "Publisher.exe" file.

Publisher should run properly. If not you could try re-installing Publisher.
 

[firstdefence]

Try this: https://www.howtogeek.com/688781/how-to-quickly-locate-a-programs-exe-file-on-windows-10/

[Kenimself]

Very many thanks to everyone who has offered advice - it really is greatly appreciated! I found the program files for Design and Photo, but Publisher was not there. Checked downloads and find I had downloaded an update but evidently not installed it. Now it works! Many thanks again!